Mavis Tutorial Centre Pte Ltd

Customer Service Officer

FULL TIME

October 22, 2024

Are you passionate about delivering exceptional service and creating positive customer experiences? We are hiring customer service professionals across multiple locations in Singapore! Whether you're looking for a role close to home or exploring new areas, we have opportunities in various regions to suit your needs.
Locations
  • Across 17 centres island-wide (East, North-East, North, West)
Job Highlights
  • 5 days’ work week (3 weekdays and 2 weekends)
  • Flexible Working Hours (Shift Hours; Average 38 hours per week)
  • Weekdays: Between 11:00am to 10:00pm and weekends: Between 8:30am to 8:00pm (Depending on allocated centres)
  • Required to arrive 15 minutes earlier before the scheduled working time.
  • Annual Leave (Begin with 10 days, additional 1 day every year, capped at 17 days)
  • Variable Bonuses (Performance Bonus, Incentives)
  • Comprehensive Training Program tailored to enhance skill set (Onboard training will be
  • provided)
  • Career Progression Opportunities (to Centre Manager)
Responsibilities
  • Assist in administrative duties pertaining to student and course registration matters.
  • Provide professional service and advice to achieve customer satisfaction.
  • Assist customers with their queries and concerns with a service-oriented attitude.
  • Actively promote the organisation’s programmes to prospective customers in a professional manner.
  • Assist and follow-up with prospective or existing customers to promote new subjects and courses.
  • Work towards company sales targets and to maximise retention.
  • Handle customers enquiries, enrollment, payments and maintain accurate files for auditing.
  • Establish a good rapport and build relationships with both prospective and existing customers.
  • Assist Centre Manager in other duties.
  • Attend company’s meetings when required.
  • Any other tasks as assigned from time to time.
Requirements
  • Minimum ‘N’ Level
  • Able to commit on both weekends
  • Professional attitude and appearance
  • Strong interpersonal and communication skills
  • Proficient in technology and computer literate with MS Office
  • Self-driven, independent, team player with strong service mindset
Job Type: Full-time
Pay: $2,400.00 - $3,500.00 per month
Benefits:
  • Professional development
Schedule:
  • Shift system
  • Weekend availability
Experience:
  • Customer service: 1 year (Preferred)
Work Location: In person
New Job Alerts
CATERING SOLUTIONS PTE. LTD.

FOOD HYGIENE MANAGER

FULL TIME

November 20, 2024

View Job Description
Atomic Group

Global Procurement Manager (MRO)

FULL TIME

November 20, 2024

View Job Description
TutorNow Pte Ltd

Economics Lecturer Needed as Private Home Tutor for

Bishan New Town

FULL TIME & PART TIME & CONTRACT

November 20, 2024

View Job Description
AQUA EXPEDITIONS PTE. LTD.

Content Marketing Executive

Bukit Merah Estate

FULL TIME

November 20, 2024

View Job Description
Pall Corporation

Building Maintenance Specialist

FULL TIME

November 20, 2024

View Job Description
GreenLane

FI Relationship Manager | Banks/NBFI

FULL TIME

November 20, 2024

View Job Description
Looking for similar job?
Hospilite - Singapore

Customer Service Call Centre Agent

Bukit Merah Estate

FULL TIME

October 6, 2024

View Job Description
MUFG Bank, Ltd., Singapore Office

Associate, Know-Your-Customer (KYC) (12 Months Contract)

Singapore

FULL TIME

October 7, 2024

View Job Description
Worldline

Customer Experience Expert

FULL TIME

October 7, 2024

View Job Description
TikTok

Backend Software Engineer - Customer Service Platform

October 7, 2024

View Job Description
WELL SMART INTERNATIONAL INVESTMENT PTE. LTD.

Customer Service Officer

Singapore

FULL TIME

October 7, 2024

View Job Description
Fullerton Consultancy Pte. Ltd.

Customer Service Executive

FULL TIME & CONTRACT

October 6, 2024

View Job Description
See What’s New: Mavis Tutorial Centre Pte Ltd Job Opportunities
Mavis Tutorial Centre Pte Ltd

Teacher & Curriculum Writer

FULL TIME

October 22, 2024

View Job Description
View More Jobs by Mavis Tutorial Centre Pte Ltd
New Job Alerts
CATERING SOLUTIONS PTE. LTD.

FOOD HYGIENE MANAGER

FULL TIME

November 20, 2024

View Job Description
Atomic Group

Global Procurement Manager (MRO)

FULL TIME

November 20, 2024

View Job Description
TutorNow Pte Ltd

Economics Lecturer Needed as Private Home Tutor for

Bishan New Town

FULL TIME & PART TIME & CONTRACT

November 20, 2024

View Job Description
AQUA EXPEDITIONS PTE. LTD.

Content Marketing Executive

Bukit Merah Estate

FULL TIME

November 20, 2024

View Job Description
Pall Corporation

Building Maintenance Specialist

FULL TIME

November 20, 2024

View Job Description
GreenLane

FI Relationship Manager | Banks/NBFI

FULL TIME

November 20, 2024

View Job Description