• 5+ years of IT infrastructure operations experience such as computer/Server Hardware Troubleshooting experience
• This role involves covering 24x7 shift rotation

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Do you have a passion to install, deploy, service and maintain mission critical IT infrastructure in one of the world’s largest and fastest-growing cloud data centers? Are you looking to expand your horizon in an exciting and dynamic work environment that encourages creativity and boundless opportunities for career development? Do you enjoy solving problems and delivering value-adding results?

If you answered yes to any of these questions, then Amazon Web Services Data Center is the place to be!

In this role as a Data Center Operations Engineer (DCO Engineer), you will be responsible for the on-site management of hardware lifecycle of our Singapore IT infrastructure.

You will troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices on a 24/7 basis. Working with key technical subject matter experts, you will have the opportunity to participate in the design, implementation and commissioning of our advanced IT infrastructure. Drive & implement projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.

As a successful Data Center Systems Engineer, your day-to-day work will include:

• Installation and configurations on Data center Servers and Network systems
• Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices
• Perform storage media (HDD, SSD etc.) sanitization and destruction tasks
• Work within a ticket-based environment and work on systematic problem resolution
• Movement of equipment with assisted machinery.
• Work on rotational shift-based schedule to maintain high system reliability by prioritizing trouble tickets
• Collaborate with internal teams (DC operations, DC Engineering, Logistics, Security, Projects etc.) sharing ideas and contribute in innovative projects to improve DC work environment and overall efficiencies.
• Participate, lead and deliver small to mid-scale projects including new Data Center rollout

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

• LINUX Operating System, Hardware or Networking certifications.
• Knowledge in virtual/cloud computing environments.
• Understanding of IT service management
• Understanding of Data Center environment safety and security.