Singapore
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Data Center Operator Job Description

The role of an operator in a data center involves various functions; the job description example shown below gives the major tasks, duties, and responsibilities usually assigned to the position in most firms:

• Install and configure computer hardware and software systems
• Monitor computer systems and networks to ensure they function efficiently
• Communicate with clients over-the-phone or face-to-face to assist them in setting up systems or resolving issues
• Troubleshoot network and system problems to provide solutions to hardware/software defect
• Follow instructions contained in equipment manual when setting up a system or conducting repairs
• Create and set up new user accounts/profile, as well as address issues with passwords
• Establish and maintain positive trust relationship with customers and with data specialists such as programmers
• Perform tests to verify the functionality and usability of new technology
• Present to company management reports of IT/systems support services
• Offer recommendations on customer learning requirements during the development of client training programs
• Conduct research to identify ways of improving on current system performance
• Produce shift status reports to communicate shift operations and issues to superiors
• Maintain inventory of data center supplies such as printers, scanners, and copiers
• Implement procedures, policies, and standards to ensure work operations are effective
• Participate in educational programs and workshops to improve on existing job knowledge/skill.

Requirements – Skills, Abilities, and Knowledge – for Data Center Operator Job
If you are looking to apply for a data center operator job and need to know what the qualification requirements are, the following will guide you:

• Education and Training: To become a data center operator, you require a Bachelor’s degree in computer science, computer networking/hardware, or in other related discipline. Most employers look out for operators with in-depth knowledge of applications by Microsoft, UNIX, Linux or Cisco technologies; therefore, having such certifications increases job prospects
• Interpersonal Skill: Data center operators are able to work IT support and other data center personnel to ensure uptime maximization
• Communication Skill: They are able to produce concise reports on data center operations

IT Skill: They are proficient in designing, operating, and maintaining computer network systems.