Job Title: Front of House Administrator
Location: The Yard Gymnastics (KAP Mail, Bukit Timah)
Job Type: Full-Time
About Us:
The Yard is Singapore's leading gymnastics facility offering a range of programs for athletes of all ages and skill levels. Our team is dedicated to creating a fun, safe, and inspiring environment where everyone can thrive. We are looking for a dynamic, customer-focused individual to be the face of our new gym, providing exceptional service to members, visitors, and staff.
Job Description:
As the Front of House Administrator, you will play a pivotal role in ensuring the smooth operation of the facility. You’ll be the first point of contact for visitors and members, providing excellent customer service, managing inquiries, and supporting the day-to-day running of the front desk.
Key Responsibilities:

• Greeting members, parents, and visitors with a friendly and professional attitude
• Managing phone calls, emails, and in-person inquiries
• Handling bookings, registrations, and payments for classes and events
• Maintaining accurate records of attendance and memberships
• Assisting with administrative tasks such as filing, scheduling, and data entry
• Ensuring the reception area is tidy and welcoming at all times
• Coordinating with coaches and management to ensure smooth class operations
• Responding to member feedback and resolving any issues efficiently
• Promoting upcoming programs, classes, and events
• Hosting Birthday Parties

Skills and Qualifications:

• Previous experience in a customer service or administrative role
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to multitask and work in a fast-paced environment
• Proficient in Microsoft Office and basic computer software
• Positive, proactive, and professional attitude
• Knowledge of gymnastics is an advantage, but not required

What We Offer:

• Competitive salary
• A supportive and friendly team environment
• Opportunities for professional growth
• Company Health Insurance
• Annual Bonus ( after completion of a full year)

Job Types: Full-time, Permanent
Pay: $2,500.00 - $3,000.00 per month
Benefits:

• Additional leave
• Health insurance
• Professional development

Schedule:

• Day shift
• Early shift
• Holidays
• Late shift
• Shift system
• Weekend availability

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus

Work Location: In person