Job Purpose:
The HR & Administration Officer is responsible for overseeing and managing human resources tasks and ensuring smooth office operations. The role includes recruitment, onboarding, employee relations, payroll, compliance, and administrative tasks such as facility management, office supplies, and event coordination.


Key Responsibilities:
Human Resources Responsibilities:

• Recruitment & Staffing :

• Manage end-to-end recruitment processes: job postings, CV screening, interviewing, and selection.
• Ensure onboarding processes, orientation, and training of new employees.
• Manage employee exit processes (offboarding, exit interviews, etc.).

• Employee Relations & Engagement :

• Handle employee grievances, manage conflict resolution, and address workplace issues.
• Foster a positive and productive work environment through engagement programs, wellness initiatives, and team-building activities.
• Ensure compliance with labor laws and organizational policies.

• Performance Management :

• Assist in the development and implementation of performance evaluation processes.
• Support managers and employees in performance improvement plans and development goals.

• Compensation & Benefits :

• Oversee payroll processing, ensuring accurate and timely salary disbursement.
• Administer employee benefits programs (insurance, leave, etc.).
• Monitor compliance with compensation and benefits regulations.

• Training & Development :

• Identify training needs and coordinate training programs for employee skill development.
• Support career development and succession planning initiatives.

Administration Responsibilities:

• Office Management :

• Ensure the smooth running of the office, including managing office supplies, facilities, and vendor relations.
• Maintain office equipment, oversee repairs, and manage contracts with service providers.

• Compliance & Record Keeping :

• Maintain employee files, contracts, and confidential records.
• Ensure legal compliance with local labor laws and workplace safety regulations.

• Administrative Support :

• Provide administrative support to senior management and other departments as needed.
• Organize company events, meetings, and conferences.
• Handle correspondence, reports, and presentations as needed.

• Budgeting & Cost Control :

• Manage HR and administrative budgets.
• Ensure cost-efficient use of resources and monitor expenses.

Other Responsibilities:

• Stay updated with industry trends and best practices in HR and office management.
• Assist in organizational planning, strategy, and execution of HR projects.
• Oversee security protocols and health and safety policies within the workplace.

Key Qualifications:

• Proven experience in HR and office management roles.
• Strong understanding of labor laws, employment practices, and HR procedures.
• Excellent communication, organizational, and leadership skills.
• Proficiency in HR software, MS Office, and familiarity with payroll systems.
• Ability to manage multiple tasks and prioritize work in a fast-paced environment.

Core Competencies:

• Problem-solving and decision-making
• Strong interpersonal skills
• Attention to detail
• Integrity and confidentiality
• Time management and ability to meet deadlines