Singapore Job Openings
Infineon Technologies
Internship – AIOps at Factory Integration Operation Center
FULL TIME & CONTRACT
October 7, 2024
- Observe FI Operation Center in ticket handling process from creation to resolution through interviews with factories end users, IT service desk and FI backend operation center
- Apply System Design Thinking concept, Artificial Intelligence and Machine Learning Operations (MLOps) tools in data management, modelling and operationalization to experiment/prototype a Chat GPT
- Facilitate incident management , automate issue troubleshooting with self-remediation where possible
- Provide digital conversation with end users to answer simple user inquiries and maintain knowledge base with up-to-date information for system troubleshooting
Internship learning outcomes:
- System Design Thinking concept
- IT Service Management Framework
- Understanding of the incident and problem ticket handling process and tool used
- Explore and Apply Chat GPT Technology – Neural Networks, Natural Language Processing (NLP), Large Language Models (LLM)
- Work with various functional teams such as our IT service desk, factory users, operation support team across multiple locations
- Bachelor in Electrical & Electronic / Mechanical / Computer Engineering
- An analytical and inquisitive mindset
- Knowledge of Chat GPT Technology , programming skills in NLP/LLM/Python/R-programming
- Preferably knowledge in System Design Thinking
As a global leader in semiconductor solutions in power systems and Io T, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure Io T. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in?
We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
Click here for more information about Diversity & Inclusion at Infineon.
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