Job Description:

• Act as the last level of escalation for the team members

• Own Incident, Problem and change management process for the team

• Assigns technical tasks and manages delegation

• Animates the team to encourage collaboration and sharing of practices

• Participates to recruitment process for the team

• Is actively involved in incident management (fault investigation, resolution

• Escalations of all monitoring alerts and user initiated problem calls/tickets) and request management

• Is the final technical approver for any changes into Data Security systems and is accountable for any technical changes in the environment from a RUN/BAU perspective

• Is involved in projects like End of Life, New Builds, migrations and technical upgrades of the solution managed by the team

• Participates in global Infra events (like Power down and DR Tests)

• Ensures activity is performed in compliance with norms, standards, processes and procedures

• Gathering required evidence using multiple forensic tools to investigate any data leak incident, conducting interrogation if required, case closure and reporting

• Ensures documentation is up to date and relevant for use

• Lead the continuous improvement initiatives

• Responsible to drive and deliver root cause for any high severity issues

• Focus on automation and optimum use of the team to improve efficiency

• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.

• Complete all mandatory training as required to attain and maintain competence

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time;

• Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
  

Requirements:

Functional


- 8 - 10 years of IT Security experience in administration and management of IT Security technologies primarily Symantec Data Loss Prevention, Symantec Endpoint Protection, Email Security, Data Classification and other endpoint & data security solutions;

• Should be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science;

• Knowledge of different domains of IT Security;

• Working & hands-on experience in administering the IT Security Solutions;

• Must have experience in working in similar Production setup in Run (Operations) mode;

• Ability to apply risk based approach while working on assigned responsibilities;

• Experience in defining, implementing, and enforcing enterprise-level IT security policies for endpoint and data security solutions;

• Must have working experience in managing endpoint security solution for a Large enterprise level environment, working experience in financial organization is preferred;

• Excellent in analytical, communication and documentation skills;

• Ability to organize work and be able to priories work as per the needs of Production Operation’s needs;

• Must have strong understanding of ITIL processes and comfortable working in process oriented environment;

• Ability to work independently and as well as a part of team and is able to work under minimal supervision;

• Should have time management skills and able to manage work in fast moving environment;
  

Technical:

• Hands-on experience on Symantec Data Loss Prevention (DLP);

- Highly proficient in data leakage prevention (DLP) technologies - troubleshooting and configuration management;

• Deployment, integration and administration experience of various components of Symantec DLP:

• Must have experience in defining, designing and configuring DLP Policies as per the business requirements;

• Deploy, upgrade and troubleshooting knowledge on Symantec DLP solution;

• Scripting knowledge (Phyton, Regular Expression, Powershell) is desirable;
  

Professional Certifications:

• CISSP certified is highly preferred

• Symantec Certified Specialist: Administration of Data Loss Prevention (any version) is highly preferred.

• Must be experienced to cover the scope as mentioned in the SKILLS MATRIX section of this document.