We are seeking a French-speaking Customer Liaison Officer to join our team. In this role, you will be the primary point of contact for our French-speaking customers.
Areas of Responsibility & brief description
* Document scrutiny and collection of applications for visa processing in French language
* Handle customer/applicant queries personally or via email, telephone to French- speaking customers
*Handle cash and bank related transactions if assigned and ensure 100% accuracy
*Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
*Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.
*Ensure that the entire process is completed within the mandated Turn Around Time
*Assist Deputy Manager/Operations Manager
Requirement
*Fluent in French and English, both written and spoken to handle customer inquires and resolving issue with French-speaking customers
*Strong communication and interpersonal skills
*Experience in customer service or a similar role
*Ability to work as part of a team
Schedule
Work Day: Monday to Friday. Office is close on Saturday, Sunday and Public Holidays
Working Hours: 08:00 AM to 5:45PM
Location
135 Cecil St, #08-01 Philippine Airlines Building Singapore
Contract Type with Fixed Term Contract 12 months (Renewable)
Application Question(s):
Are you okay for the company to conduct a Background Verification?
Job Type: Contract
Contract length: 12 months
Pay: $2,300.00 - $2,500.00 per month
Benefits:

• Dental insurance
• Health insurance
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Overtime pay

Education:

• Lower Secondary Qualification (Preferred)

Work Location: In person
Application Deadline: 30/06/2024