1. To perform maker/checker function for BOS Remittance Operations functions
2. To prepare documents for Audit Reviews
3. Together with the team, to work and target SLA is met at all times
4. To ensure quick action/resolution in managing both internal and external customers’ queries/feedback/complaints
5. To monitor system availability & escalate promptly to management whenever required and to manage situation such that payment/service timelines are not impacted.
6. To participate in UAT/Projects as and when required.

Qualifications
Knowledge & Skills
1. Prior banking operations experience is preferred
2. Accuracy and being meticulous is a key requirement
3. Proficient in Microsoft Windows applications – Word, Excel & Power-point.
4. Possesses good oral/communication and co-ordination skills; and able to interact well with team members and business units/bankers/customers.
5. Resourceful, energetic, persevering and able to multi-task independently with confidence in time-critical environment.

Personal Qualities
1. A self-motivated & pro-active person
2. A risk-conscious person who ensures internal controls and procedures are complied with closely.
3. A meticulous person with an eye for details.
4. A confident, diplomatic and tactful person in problem resolution and decision making.
5. A person who possesses customer focus mindset and a firm believer of Quality discipline.

Others
1. Must be able to work staggered hours, when required.
2. Must be able to work on public holidays, when required.