Singapore Job Openings
LYNEER CORP (SINGAPORE) PTE. LTD.
Progress Chef Consultant - Operational Support
Singapore
FULL TIME & CONTRACT
October 10, 2024
Role Responsibilities:
1. Support to “Progress Chef” Pipeline, Cookbooks and Inspect profiles :
- Incident response and management:
- Escalation of technical case to principal support (if need be).
- Be the point of contact between principal support and customer for cases logged.
- Problem resolution and root cause analysis.
- Provide resolution to incidents on Chef.
- Perform root cause analysis (RCA) and present RCA report to customer.
3. Provide Chef application consulting support, guide team to practice
- Collection of reports and key metrics for process improvement
- Provide subject matter expert knowledge on Chef infrastructure and Chef automate.
1. Min 3 years’ experience supporting Operation Progress Chef Infra components : Chef Server, Chef Automate, Chef Client , Chef Workstation, Chef Repo, Test Kitchen, Chef Supermarket
2. Expert understanding of Dev Ops principles and Infrastructure as a Code concepts and techniques
3. Extensive experience and command on Ruby programming language.
3. Strong understanding of CI/CD and available tools
4. Security and Compliance, e.g. IAM and cloud compliance/auditing/monitoring tools
5. Customer/stakeholder focus. Ability to build strong relationships with Application teams, cross functional IT and global/local IT teams
6. Operational effectiveness - delivers solutions that align to approved design patterns and security standards
7. Excellent skills in at least one of following .
8. Experienced in full automation and configuration management
9. A track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change
10. Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences
11. Built effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same
12. A successful track record of delivering complex projects and/or programmes, utilising appropriate techniques and tools to ensure and measure success
13. A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes.
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