Singapore Job Openings

FTI Consulting, Inc.

Receptionist | Singapore

Singapore

October 7, 2024

Who We Are

FTI Consulting is the world’s leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world’s leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.

At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

Are you ready to make your impact?

About the Role

Our Administrative team in Singapore supports FTI Consulting’s daily activities at the most essential levels.

As a Receptionist, you will act as the first point of contact for all guests, clients and visitors to the Singapore office during office hours. You will assist with redirecting phone calls, electronic faxes and messages, managing meeting room bookings, coordinate courier services as well as various ad hoc administrative duties.

What You’ll Do

Telephone Calls, Voicemail, Mail and Fax

Answer, transfer, and forward all incoming phone calls professionally and ensuring they reach the recipient in a timely manner.
Take accurate telephone messages, record all relevant information such as date, time, name of caller, caller’s company, telephone number.
Distribute phone messages to appropriate staff members via email or teams message within 5 minutes
Maintain up to date office and staff contacts
Manage all incoming deliveries, ensuring they are dealt with promptly and correctly including mails, faxes, parcels and courier packages, either directly to the recipient or in their lockers
Label and frank mail, record postage, arrange registered mail and post letters

Meeting Rooms/ Greeting Guests

Maintain and review booking system ensuring no conflict and attend to any queries
Set up of meeting rooms in configuration that is required
Maintain meeting room tidiness
Meet and greet all guests and visitors, ensuring always presenting a professional company image . Escort them to meeting room, offer and arrange refreshments.
Confirm logistics details with the meeting owner (eg. number of guests, names, and any room set up required) and host on Teams meeting, phone or email once their guests and visitors have arrived
Coordinate with pantry lady to ensure all logistical requirements are prepared and set up is complete at least 15 minutes prior to the start of meetings

General Office Administration

Keep front desk clean, tidy and equipped with all the necessary supplies
Maintain stationary inventory and top up paper supply in the photo copiers
Responsible for arranging courier services (local and international) whenever needed for all documents and items including corporate gifts between client and regional offices.
Purchase stationery and pantry supply from assigned vendors and update monthly cost
Work closely with Tea Lady to ensure all pantry equipment / pantry stock are properly set up and maintained every day. Ensure the pantry is clean and tidy.
Ensure regular shredding cycle of all confidential documents.
Maintain office equipment warranties and servicing details
Maintain records of employee mobile plans and monthly billing
Check internal and external meeting rooms online bookings reconcile with actual usage
Maintain access cards, office cabinets and staff lockers inventory. Safekeep office keys
Assist in running reports, scanning, filing, copying, faxing, binding, labels and formatting letters
Involve in internal networking and external Marketing events where required
Manage the submission of accounts payable invoices from vendors ensure accuracy and timely process
Distribute and circulate building memos to staff as needed
Run errands, admin support or ad hoc duties as assigned by Office Manager

Basic Qualifications

Minimum of 2-3 years of admin or receptionist related experience in multi-cultural environment.
Professional telephone manner and screening ability
Well organised, customer oriented and strong interpersonal skills
Punctual and good attendance record
Proficiency in Microsoft Office (Word, Power Point, Excel and Outlook) and good administrative skills (faxing, copying, binding and scanning)
Proactive, resourceful and dedicated to meeting deadlines
Detail oriented, ability to prioritize, multi-task and work with minimal supervision
Self-motivated, problem solving, and have positive working attitude

#LI-PN1

Our Benefits

Apart from the well-structured career path and collaborative team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to:

Competitive remuneration package
Comprehensive leave policy
Health care benefits including dependents
Education subsidy with study and examination leaves
Annual paid volunteer hours
Corporate matching for corporate charitable event donations

About FTI Consulting

FTI Consulting is a global business advisory firm dedicated to helping clients with their most significant opportunities and challenges. With more than 8,000 employees located in 33 countries and territories, our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. At FTI Consulting, we embrace, cultivate and maintain a culture of diversity, inclusion & belonging, which are fundamental components to our core values. FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as one of the World’s Best Management Consulting Firms by Forbes. For more information, visit www.fticonsulting.com and connect with us on Instagram and Linked In.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

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