Job Summary:
The Sales Administrator supports the sales team by managing administrative tasks, including order processing, client documentation, and maintaining accurate records. Key responsibilities include assisting with demand forecasting, preparing sales reports, coordinating with internal teams (logistics, inventory, China team), and facilitating communication with clients.


The role involves acknowledging customer orders, coordinating with Logistics for timely fulfilment, and supporting sales team activities, including preparing client proposals and quotations. Strong organizational, communication, and analytical skills are required, along with the ability to collaborate across departments to meet business objectives.


Key Responsibilities:
1. Sales Support & Operations
2. Sales Performance & Reporting
3. Client Management & Documentation
4. Product and Order Management
5. Cross-Team Coordination

• Collaborate with the China team on product costing, MOQ, artwork, pricing analysis, and client quotations (RFPs, RFQs, contracts).
• Coordinate with the China team on processing samples and gift sets for customers.
• Aid the Sales Team in demand forecasting and collaborate with Logistics and Inventory Management.

Internal Contacts:

• Teams in China (Shenzhen)
• Hong Kong HQ Team

External Contacts:

• Prospective and existing clients

Skills and Experience:

• Administrative experience in the hotel/hospitality industry, FMCG, or related sectors, with vendor or supplier experience and an understanding of sales operations and client servicing, is a plus. The role requires adaptability in a fast-paced environment and the ability to manage competing tasks and client needs effectively.
• Understanding of the travel/lifestyle market, particularly hotels and resorts.
• Ability to support the sales team in prospecting, development and closing new business opportunities.
• Experience working with the B2B model, including sales, client relationships, and account management

Competencies & Personality Traits:

• Customer-focused and professional with a positive, mature attitude.

• Strategic thinker who is results-driven and thrives in a collaborative team environment.

• Strong time management skills with the ability to meet deadlines and manage multiple tasks.

• Analytical mindset with the ability to interpret market trends and data for actionable insights.

• Self-starter who works independently and takes initiative to achieve goals.

• Excellent communication skills (both verbal and written) for managing stakeholder relationships.

• Highly organized with strong administrative and multitasking abilities.

• Culturally aware with a preference for proficiency in foreign languages, particularly Mandarin and Cantonese.