Job Details:


Salary: $2800-$3200 + AWS
Working Location: 1 Marine Parade Central #06-07 Singapore 449408
Working day and time: 5 days work only


Job Description

1. Sales and Enrollment

• Present and promote the center’s programs to prospective clients (parents, students).
• Conduct consultations and provide personalized course recommendations.
• Follow up on leads and inquiries via calls, emails, and in-person meetings.
• Achieve and exceed monthly and quarterly sales targets for student enrollment.

2. Client Relationship Management

• Build and maintain strong relationships with parents and students.
• Address concerns and provide necessary information to ensure a smooth enrollment process.
• Maintain a database of clients, updating contact details and tracking progress.
• Handle customer service queries and complaints professionally.

3. Marketing and Outreach

• Participate in roadshows, open houses, and other promotional events to attract potential students.
• Assist in creating and distributing marketing materials, such as brochures or digital content.

4. Administrative and Reporting

• Handle administrative tasks such as scheduling assessments, managing class availability, and collecting fees.
• Prepare weekly and monthly sales reports, tracking enrollment progress and targets.

5. Program Knowledge

• Stay updated on the center’s programs, curriculum, and educational philosophy.
• Provide accurate information to clients about class schedules, fees, and program benefits.

6. Collaboration

• Work closely with the academic and administrative teams to ensure seamless student onboarding.
• Participate in team meetings and provide feedback for improving sales and customer service strategies.

7. Customer Retention

• Monitor student progress and follow up with parents to encourage continued enrollment in subsequent programs.
• Develop strategies to increase retention and minimize drop-outs.

8. Other Duties

• Handle walk-ins and ensure a welcoming environment at the center.
Assist with any additional tasks as assigned by the center’s management.

Key Skills Required :

• Strong communication and interpersonal skills.
• Sales-driven with a customer-focused approach.
• Ability to work in a fast-paced environment and meet targets.
• Team player with good problem-solving skills.