Background

Fireshot is a niche IT / AV Consultant offering reliable Wi Fi and Smart Tech services to discerning homeowners as well as SMEs.
We are expanding our business partnership with a Singapore ISP and require new members of our team to facilitate our growth. Below is the outline for a new job being created at Fireshot PTE. LTD.

Work Detail Summary

• Full-Time role

• Start: as soon as possible

• Work Days: M-F 9:30 am - 18:00 pm | Saturday morning 09:30 am - 12:30 pm

• Salary range: Depends upon candidate suitability, energy, experience, knowledge. Range is from S$2,200 to $3,400 monthly.

• Fireshot is willing to offer competitive Salary for the right person.

Benefits

CPF, Holidays, Sick Leave, Great learning environment, exposure to some of the nicest Clients in Singapore, bonuses/incentives based on KPIs, career path progression within company.

Requirements

• Education: Technical diploma, or a degree in IT, Electronics, or a related field.
• Experience:1-2 years in IT, network installations, or a similar role.
• Certification: Not compulsory, but Ubquiti Uni Fi Full Stack Professional (UFSP), Comp TIA Network+, Cisco Certified Technician (CCT), Cisco Certified Network Associate (CCNA) and/or similar certifications are welcome.
• Technical Skills: Proficiency in Wi Fi network setup, troubleshooting, and maintenance. Experience with installing and configuring routers, switches, and other network equipment. Knowledge of Smart Tech products (e.g., home automation devices). Able to explain the network infrastructure from ISP to Home Network; understands Fibre Broadband, ONT, ONR, Router, Switch, AP.
• Soft Skills: Excellent communication skills for explaining technical concepts to non-technical clients. Problem-solving skills to diagnose and fix network issues on-site. Time management skills to handle multiple installations or appointments.

Job Scope

• Attend Training to understand the Job Scope
• Contact Customers to schedule the works
• Prepare equipment in Office ready for deployment
• Fill up checklist and print
• Visit Customer Site to install Fibre Broadband and power on related equipment.
• Digital Marketing to enhance product and service visibility. Help to make video content for each installation.
• Attend Training to understand the Sales opportunities
• Remember your Training and use it to explain potential improvements to Client while onsite
• Help them to book a meeting with Senior Sales team to handover the opportunity to your Manager

Success Criteria

Can stay focused and motivated while visiting multiple new Clients daily
Able to remember and embody the core values of Fireshot at all times


Builds strong understanding of Fireshot core business and learns to speak confidently on our Services and other Products to Homeowners


Willing to listen to Clients to understand their problem set and to refer them smoothly to your line Manager using solution selling methodology.