The primary function of this role is to support the Treasury and Trade Solutions (TTS) Middle East and Africa (MEA) Cluster Controls and Regulatory Management lead directly with governance for MEA cluster Risk management including the anticipation, mitigation and remediation of Business risk across all TTS products across the 29 markets (examples below not limited to)

• Governance: Manage the preparation end to end for monthly/ regular risk and control forums such as TTS MEA Risk and Control Forum (RCF), Cluster Governance Committee (CGC), Global Services Business Risk and Control Committee (BRCC) etc. and also strategic reviews and discussions with MEA Cluster Management
• Strategic Reviews: Thematic reviews of key risk areas (Operational Risk Events (OREs), Regulatory Change Management , Product Governance ) to proactively identify , establish a remediation plan and execute on it and also to simplify BAU activities
• Issue management: Establish and manage robust governance including proactive tracking, monitoring of Issues and Corrective Action Plans (CAPs)/
• Reg change Management: Coordination with countries via the sub-cluster leads to ensure timely reporting for various reg change forums including completion of impact assessments, action plans
• TTS Middle East Pakistan (MEP) Subcluster: Support the MEP Risk and control Lead with all aspects of Risk management with a material focus on Reg change management across the 9 countries
• TTS MEA Payment Product: For MEA cluster, support the Payments Product risk management across all countries and payment sub- products (Domestic, Instant Payments, Clearing, Cross Border Funds transfer) including design and launch of new products (expansion into new markets, client segments etc.)

Key responsibilities

• Working with colleagues in TTS Business, Sales and functional partners in Operations, Technology, Citi franchiseor cross Business teams, Second line- Compliance, Legal , the TTS MEA Risk and controls manager is expected to perform the following
• Develop strong relationships with country and cluster business and Risk & Control partners for providing value added advisory and independent oversight
• Consolidate, Analyze and review risk data risk data (typically losses, metrics or assessment results) to identify key areas of risk and also to ensure the mitigation efforts implemented are having desired effect. Formulate plans to improve the metrics
• Investigate what’s causing metrics to deviate from trend and escalate situations that possess excessive risk.
• Identify root causes of major internal or external events and ensuring best practices are shared with others
• The candidate will be viewed as a thought leader on risk management both at country/cluster level and a valuable partner for country/cluster business, functions and regional risk and controls to opine on ,to escalate residual and emerging risks, to implement global/regional driven initiatives to manage risk.
• Manage the preparation and coordination of the Risk and control governance forums end to end for TTS MEA cluster.
• Lead or contribute to initiatives to identify, assess and reduce risk within products (ORE, NAC, Reg change, Managers control assessments (MCA) etc.)
• Support review and approval of new product proposals/product program extensions requiring New Activity Committee (NAC) /Business Risk Review (BRR)

Knowledge/ experience

• Relevant experience preferably in a process oriented (Operational), project management or Risk management area within Banking (beneficial but not essential)
• Knowledge of TTS products is beneficial (not essential)
• Sound knowledge of Microsoft Office suite -Power Point and MS Excel in particular
• Strong data analytical skills in particular MS Excel
• Risk management mindset to be able to have a holistic end to end view and dig into the root cause , look across to ensure residual risk and probability of recurrence elsewhere is mitigatated

Location of role flexible to be based in South Africa, Kenya or Dubai
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Job Family Group:
Risk Management-
Job Family:
Business Risk & Control-
Time Type:
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