Spain Job Openings
Rosewood Hotel Group
Butler
Madrid
FULL TIME
September 18, 2024
General Information
Job Description
Job Summary:
- Providing personalized and excellent service to our special guests throughout their stay.
- Fulfilling guests' individual needs and requests with professionalism and discretion.
- Coordinating table reservations, transport and other special requests.
- Ensuring the cleanliness and condition of guest rooms and public areas.
- Assisting with the organisation of events and celebrations.
- Providing information about hotel offers and local attractions.
Required Skills:
- You have completed vocational training in the hotel industry.
- You have hospitality and communication skills in Spanish & English.
- Flexibility and the ability to work in a demanding and dynamic environment.
- Discretion and respect for the privacy of our guests.
Your impact in this role:
- Anticipate and Delight: Anticipate the desires and preferences of guests with intuitive precision, delighting them with bespoke service experiences that exceed even their wildest expectations.
- Craft Personalized Indulgences: Curate bespoke indulgences tailored to each guest's unique lifestyle, ensuring that every moment is infused with luxury, comfort, and a touch of magic.
- Set the Standard for Refined Living: Set the standard for refined living by maintaining impeccable standards of service and presentation, transforming ordinary moments into extraordinary memories that linger long after the stay.
- Maintain Impeccable Standards: Maintain impeccably high standards of service and presentation, upholding the traditions of butler excellence and leaving an indelible impression of professionalism and mastery.
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