• Working closely with Customer Success Journey Designers and Analysts to help them assess project needs and develop project plans to support their objectives.
• Driving the Customer Experience & Insight Team through project timelines and connecting with other teams to ensure efficiency across the overall organization.
• Controlling the overall Performance of the Organization and informing the management team of adjustments, providing guidance to meet the required outcomes.
• Adapting and solving problems is essential for maintaining project control as well as preparation in advance, including overseeing the defined OKR’s & KPI’s.

• Work closely with Customer Success Journey Designers and Analysts to help them assess project needs and develop project plans to support their objectives.
• Plan, execute and follow-up on our different project workstreams to ensure timely implementation and capturing of key metrics of success
• Ensure and coordinate resource alignment and availability to secure a successful project delivery
• Responsible to keep all involved parties informed and updated, to act agile towards new priorities and ensure a detailed documentation of all steps during a workstream.
• Think strategically about incorporating project management best practices into future Qlik customer experience development.

• 5+ years in program/project management or similar fields
• Bachelor’s or master’s degree in IT, business management, computer science, or a relevant field
• Strong business acumen with the ability to understand and translate customer’s needs & team’s needs.
• Strong organizational skills as well as an excellent time management
• Excellent communication and presentation skills
• Ability to work collaboratively in a team environment and manage multiple projects simultaneously.
• Self-motivated with a curious mindset and a passion for improving the status quo constantly.
• ‘Ready to speak your mind and get things done’ – you have an opinion and back it up with data and research; and while you not only discover a problem, you prepare already a path for solution and strive to bring the ideation process into reality sooner than later.

• Genuine career progression pathways and mentoring programs
• Culture of innovation, technology, collaboration, and openness
• Flexible, diverse, and international work environment