Spain Job Openings

Philip Morris International

IT Manager Commercial Platforms

Madrid

FULL TIME

October 10, 2024

At PMI, we’ve chosen to do something incredible.
We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future.
Join us and embrace the potential for growth and innovation. At our company, you can explore diverse career paths and make a significant impact with your creative ideas and solutions.


IT at PMI


PMI’s journey to a smoke-free future implies a shift from a tobacco manufacturer to a science and technology-based consumer-facing organization.
This transition builds numerous outstanding and transformative IT projects for all skill levels. It offers a start-up atmosphere where you can shape the future of digital, supported by a global business. You'll work with innovative technologies and management practices in a fast-paced, collaborative environment. Progress your career by exploring fresh approaches to consumer connections.
Digital at PMI is dynamic, diverse, and exciting. Join us and become a part of a top talent team where you can bring new ideas to life in a global function that is an essential driver of our business success.


Joining Global Markets IT


The Market IT organization in PMI is at the forefront of the interactions with our consumers. We are a diverse team, based in approximately 60 markets and close to our consumers. We collaborate closely with our market colleagues, bringing our technology expertise to bear. Equivalent experience in PMI or a related field is also accepted.

By applying our discernment in the market and a comprehensive understanding of processes and central systems, we provide the ideal solution when it's needed.
We help identify differentiated needs specific to our local consumers and apply modern technology solutions to help turn them into tools supporting commercial success and competitive advantage.
We also act as the representatives of the global IT organization in the markets, working closely with collaborators to meet the specific IT needs of each market.
What’s the purpose of this role?
  • Lead and develop a high-performing and agile team to provide effective solutions for business development and growth. Manage the IT team to deliver secure systems solutions (B2B and B2C) and associated services for the Spanish market, and backup other cluster markets when required.


Your day-to-day


  • Work closely with senior business collaborators and offer guidance to local affiliate management on IT-related business issues, to gain a competitive edge and foster business growth. Serve as the main contact for IT in the ES Market, addressing concerns and providing feedback on locally and centrally managed solutions/services.
  • Ensure projects are managed by the team according to defined scopes, budgets, planning, and resources. Identify future business “Service Owners”, define the application delivery model, and set up the appropriate support mode (if necessary). Contribute to the deployment and configuration of global PMI IT solutions, respecting PMI principles and procedures. Ensure participation in the technical acceptance phase to ensure that the delivered functionalities correspond to the expressed needs.
  • Support business departments during business acceptance phases. Apply PMI project management, change management, and service management methods. Ensure that all measures are taken to reduce risks, improve quality, and secure financial impacts as well as the project deployment plan.
  • Manage the IT resources assigned to the project. Anticipate and coordinate cross-functional resources needed to ensure project success (such as Procurement, Legal, other IT areas, Finance, External services, and/or external consultants). Monitor and assess the performance of IT service providers. Audit the deliverables of service providers to ensure they meet PMI requirements. Ensure technical setups align with PMI prerequisites and standards (including security).
  • Develop expertise around global IT solutions offered by PMI teams and act as a liaison between local commercial departments and PMI IT teams. More accurately:
  • Support business departments in managing access to applications and resolving bugs.
1. Advise and train users on applications.
  • Collect user feedback to ensure the continuous improvement of applications.
  • Take responsibility for communication regarding piloted projects: regularly sharing project progress reports with all collaborators and responding to any additional requests for updates.
  • Act as Budget Planner for the Cluster if required.
  • Guide and mentor local team members to foster their professional development (training, certification) and assist them in shaping their career trajectories. Cultivate and retain top talent to provide IT services needed by PMI, both presently and in the future.
  • Contribute to strategic proposals for Spain and drive and influence in-year Market plans as part of the Extended Leadership Team (ELT) of the ES Market.


What is needed to succeed in this Role?

  • 10+ years of business/IT experience.
  • Experience in a large multinational company including management experience (in IT or business) and IT applications and/or technology environment experience.
  • Cross-functional work experience.
  • IT global work experience.
  • Understanding of key IT delivery processes.
  • Very good understanding of business objectives and ability to analyze business needs: Ability to translate technical concepts into business-focused solutions.
  • Extensive knowledge of enterprise IT systems, networking, cybersecurity, and cloud technologies.
  • Strong project management and problem-solving skills, with the ability to effectively prioritize and multitask.
  • Excellent interpersonal, communication, and collaborator management skills.
  • Strong managerial skills: being able to manage resources based in different locations. Ensure mentoring and growth of reporting resources.
  • Demonstrated experience in budgeting, resource planning, and vendor management.


What’s in it for you?



There are many IT Organizations out there, so why should you join ours?


We believe PMI IT’s true strength is fueled by our people, and that our success depends on them coming to work every single day with a sense of purpose and an appetite for progress. We are a people-first organization committed to providing you with a first-class employee journey. Here’s a glimpse of what’s in it for you upon joining us:



  • Work-life balance: Wellbeing comes first. We offer a fantastic office environment and Smart working options to ensure you have the best work-life balance possible.
  • Learning & Development: Your growth is a priority. Our robust and varied learning & development ecosystem will help you strengthen your technical skills and enhance your soft skills and business acumen. The capabilities you will acquire with us will support your lifetime employability within IT, PMI, and beyond.
  • Inclusion & Diversity: Our differences - much more than our similarities - generate the innovation we are looking for. We aspire to build a diverse and inclusive organization to access the breadth and depth of thinking and sensitivity necessary to thrive.


Every single IT colleague is part of our Transformation journey. Join us and pursue your ambitions – our staggering size and scale provide endless opportunities to progress. If this offer resonates with you, we look forward to receiving your application and getting to know you.



Together, let’s deliver a smoke-free future.

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