Spain Job Openings
Coesia
Order & Customer Specialist
October 7, 2024
Volpak, headquartered in Santa Perpetua de Mogoda, Spain, is the pioneer in the design and manufacturing of horizontal form-fill-seal (HFFS) machines for flat and stand-up pouches.
Volpak's customers are market leaders in the food, beverage, chemical, personal and home care, pharma & healthcare industries.
Volpak is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy.
Coesia operates in 36 countries with 20 different companies and employs over 8,000 people as of 2023.
About the Role
Main tasks and responsibilities:
- Introduce manual PO’s and offers in SAP.
- Create shipments in SAP to prepare the expeditions by using a daily job in SAP.
- Validate and modify, if necessary, Web Tool orders and offers.
- Provide possible delivery time modifications to customers.
- Follow-up of orders from creation to expedition (payment in advance, CAD, BG, letter of credit, modification of shipping documents, shipping instructions, etc).
- Inform to Expedition about all the daily orders that should be sent (by excel).
- Claim of pending invoices to customers and agents.
- Daily SQDIP update to know the exact situation of all orders.
- Provide daily list to Accounting department to trace blocked customers.
- In case of customers without Web Tool and with technical questions, we inform them about OT instructions by email.
- Expedition’s back-up.
What You Need to Be Successful
- Vocational Training in Administration.
- Administrative in Exportation, Customer care and Logistic department experience.
- Fluent English and some knowledge of French.
- Excel (user level).
Our Offer
- Flexible timetable.
- Free Life insurance.
- Medical insurance supported 50% by the company.
- Private parking.
Job Reference: CGS12006
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