While providing integrity to the casino and gambling industry for over 33 years, GLI has established an incomparable team of professionals. Join a global market leader in the gambling industry while gaining valuable experience to support a fast-paced, collaborative team.

The Technical Compliance Engineer provides technical consulting services to regulators, manufacturers, and Engineering staff. This position is responsible for the review and evaluation of technical matters related to gaming regulatory compliance. The team acts as a technical conduit between the regulators and laboratory testing or the “lab mechanics” that ensures tests are performed correctly, to the regulator’s satisfaction. Technical Compliance Engineers are advisors on technical gaming regulations both internally and externally.

Who We Are…
With over 33 years in the industry, Gaming Laboratories International is the global leader in the testing and certification of gaming devices and systems. We are proud of our stability and our history of world-class customer service delivery to more than 475 jurisdictions worldwide.

Why You Should Work Here…
Our employees are at the heart of everything we do, which is why they are our biggest investment. We offer competitive salaries, top-notch benefits, and a company culture focused on employee development and career enhancement. Our team members can communicate and collaborate with colleagues around the world.

Duties & Responsibilities:

• Provide customer service/support to regulators and suppliers
• Conduct evaluations of submission files, identifying any areas of regulatory concern and provide related determinations. This includes but is not limited to:
• Handling Incoming Review / Critical modifications
• Performing Outgoing Reviews / Technical Evaluations
• Performing Issues/Bugs Evaluations
• Development of Certification Report Disclosures
• Evaluate documentation related to submissions/testing and demonstrate a basic level of understanding of gaming product(s)
• Responsible for maintaining current regulations, jurisdictional profiles
• Maintains working knowledge of common industry technical standards and minimum internal controls for assigned jurisdictions
• Maintains familiarization with GLI Standard Series and Evolution and jurisdictional process changes
• Perform reviews from a regulatory compliance stance on new verification utilities & procedures
• Develop/maintain internal procedural documentation, coversheets, forms and test scripts
• Work with the Engineering groups in various offices on regulatory technical questions and issues
• Provide technical training and/or workshops to internal/external customers
• Use of JIRA to keep track of current projects
• Provide support to Development staff
• Handle Special Projects as needed and assigned

Experience, Education, Skills, and Credentials:

• Fluent in Portuguese (both written and spoken)
• Two- or four-year degree in computer science, electrical engineering, computer engineering or equivalent technical backgrounds.
• Formal training, experience, or demonstrated competency may be evaluated and considered acceptable in lieu of the educational requirements
• Must possess good analytical skills
• Must have great written and oral communication skills, including a passion for customer service
• Must have the ability to quickly assess issues, find solutions, and analyze the results
• Must have the ability to multi-task and work as part of a team
• Must have Intermediate knowledge of Microsoft Office
• Must have a valid Driver’s License

We offer excellent paid benefits that include:

• 25 annual leave days
• Flexible holiday plan
• Discretionary End-year bonus
• Annual Performance Reviews
• Career path planning
• Job related trainings after approval manager and Career Development Plan
• Weekly fresh fruit, free coffee, tea, and chill-out space at the office
• International work atmosphere with 30 different nationalities within GLI Europe, GLI UK, GLI Italy, GLI Spain, GLI Africa, GLI Austria

Gaming Laboratories International (GLI) is a gaming company. Any of our employees may be required to obtain a gaming license within one or all of the gaming jurisdictions. If you are requested by GLI to obtain a gaming license, your continued employment may be contingent on your ability to obtain that gaming license.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related task and responsibilities than those stated above.

GLI is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.