Sweden Job Openings

Nordic Capital Advisors

IT Support Technician

Stockholm

October 11, 2024

We are seeking a motivated IT Support Technician with junior experience to join our team. The ideal candidate will have a solid understanding of IT systems and a desire to advance their technical expertise. As an IT Support Technician, you will work with our experienced IT team to provide reliable and efficient technical support to our employees, ensuring smooth day-to-day operations across the organization.

Responsibilities:

Provide technical assistance and support for incoming IT incidents and service requests, escalating when necessary
Troubleshoot and resolve software and hardware issues, including operating systems (Windows and mac OS), applications, and peripherals
Assist in the administration and maintenance of Azure AD and Microsoft 365 services
Collaborate with cross-functional teams to identify and implement IT process improvements
Assist with the management and maintenance of video conference infrastructure (experience in this area is optional)
Maintain accurate and up-to-date documentation of IT procedures, configurations, and system inventories
Participate in training sessions to enhance technical skills and stay updated with industry trends
Provide training and guidance to end-users on technology usage and best practices

Qualifications:

Minimum 1 year of experience in an IT support role
Understanding of IT systems, including hardware, software, and networking
Experience with Microsoft Windows and mac OS operating systems
Familiarity with Azure AD and Microsoft 365 services is a plus
Experience with automation and Powershell scripting is a plus
Strong problem-solving skills and a continuous learning mindset
Excellent communication and interpersonal skills, with a customer-oriented mindset

Nordic Capital is a leading private equity investor with a resolute commitment to creating stronger, sustainable businesses through operational improvement and transformative growth. Nordic Capital focuses on selected regions and sectors where it has deep experience and a long history. Focus sectors are Healthcare, Technology & Payments, Financial Services, and selectively, Industrial & Business Services. Key regions are Europe and globally for Healthcare and Technology & Payments investments. Since inception in 1989, Nordic Capital has invested over EUR 22 billion in more than 130 investments. The most recent entities are Nordic Capital XI with EUR 9.0 billion in committed capital and Nordic Capital Evolution with EUR 1.2 billion in committed capital, principally provided by international institutional investors such as pension funds. Nordic Capital Advisors have local offices in Sweden, the UK, the US, Germany, Denmark, Finland, Norway and South Korea. For further information about Nordic Capital, please visit www.nordiccapital.com.

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