• High school diploma or equivalent education
• 18 years or older
• Experience with Microsoft Office

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is growing rapidly, and we are looking for Trainee Data Center Technicians (DCT) to join our expanding team as part of our Work-Based Learning Program (WBLP).

Trainees will participate in our 12 week work and training program in our Zurich Data Centers.

As a DCT Trainee you will work as part of the Data Center Operations (DCO) Team whose primary responsibility is the maintenance and upkeep of the Data Center infrastructure. Our Data Centers are large-scale high-density centers where you will be working on changing the face of cloud technology.

Key job responsibilities

• Ensure overall availability and reliability for our customers within our Data Centers
• Install new rack equipment
• Decommission existing racks
• Repair and diagnose broken servers
• Handle computer equipment and parts
• Manage network gear during installation, decommissioning, and repair

In addition, all candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.

Physical Requirements:

• Walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch. Work at heights and from ladders
• Regularly lift and/or move up to 15 kg unassisted; and participate in group lifts for 16 kg or more
• Must be able to lift loads of up to 22 kg and carry them for short distances
• Continuously climb and descend stairs safely (applies to sites with stairs)
• Reach and stretch to position equipment and fixtures while maintaining balance
• Push or pull heavy objects into position
• Daily travel between sites may be required
• Ability to stand for long periods of time

A day in the life
As a Trainee Technician, you will work with experienced Data Center Technicians, following them during hardware and network troubleshooting. You will have the opportunity to provide our internal workforce with infrastructure related support, resolving tickets related to HW (Motherboard, RAM, CPU, GPU, etc) and networking tickets (Link Down, Optics Replacements, Switch Replacements, etc). At all times you will be working with experienced Data Technicians or on defined directed workflows.

About the team
The Engineering Operations team is Amazon’s front-line responders for hands-on electrical and mechanical equipment troubleshooting and operations. You will work with equipment that supports mission-critical servers and must maintain better than 99.999% uptime. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS’s, PDU’s, AHU’s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.

Mentorship & Career Growth:
Our team is dedicated to supporting new team members in an environment that celebrates
knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your
strengths and helps you further develop your skillset.

Inclusive Team Culture:
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion.
We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally.
We have innovative benefit offerings, and host annual and ongoing learning experiences, including
our Conversations on Race and Ethnicity (CORE) and Amaze Con (gender diversity) conferences.

Work/Life Harmony
Our team puts a high value on work-life harmony. It isn’t about how many hours you spend at home
or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe
striking the right balance between your personal and professional life is critical to life-long happiness
and fulfillment. We offer flexibility and encourage you to find your own balance between your work
and personal lives.

• Familiarity with computer hardware components and operating systems
• Ability to manage work and priorities through a ticketing system and coordination with Manager

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.