Taiwan Job Openings

Edenred

Account Manager

FULL TIME

October 30, 2024

Take a step forward and let Edenred surprise you.

Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.

We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.

Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.

We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

Edenred Taiwan

Under the Payment & New Solution business line, Edenred Taiwan is the pioneer and leader of digital vouchers market in Taiwan, with a strong presence in both incentives & reward, and Employee Benefit segments.

In the last 3-5 years, Taiwan BU has experienced rapid growth. This growth has been marked by an increase in the number of verticals, diverse business models, increased business volumes & revenue, and a burgeoning workforce.

The Sales team at Edenred Taiwan stands at the forefront of rapid business growth, bringing value to our customers through our innovative solutions/ services. Supported by cross functional teams, our sales are equipped with market insights, performance knowledge and a strong IT/Product team to bring the best solutions to our customers while reaching for business excellence.

A culture of continuous learning, professional development, and shared success enables the sales team to navigate changing landscapes with agility, seizing opportunities and overcoming challenges to ensure Edenred Taiwan remains an industry leader in sales excellence and client satisfaction.

YOUR ROLE

The Account Manager will strive to achieve sales target aggressively through cross-selling and client relationship management. You will possess a can-do attitude to meet challenges in this forever changing world to ensure customer satisfaction. You will also be disciplined in sales operation and examine sales data to remove blockage and find new opportunities to increase win rate.

The team structure:

Direct report to: Account Sales Head

The Account Manager is responsible for:

REVENUE GROWTH:
- Drive the achievement of aggressive sales targets, continually assessing and adjusting key account strategies for optimal performance with a specific focus in cross-sell and key account maintenance
- Collaborate with the team to identify and pursue immediate business opportunities for accelerated revenue growth and actively manage attrition rate
CLIENT RELATIONSHIP MANAGEMENT:
- Build and maintain client relationships optimized for swift conversions, ensuring exceptional service and rapid satisfaction Leading to high client NPS scores
- Leverage unique dynamics of rapid sales to establish trust and deliver quick wins for clients
MARKET ANALYSIS:
- Stay abreast of industry trends, competitor activities, and market dynamics influencing rapid sales
- Provide valuable insights to inform product development and marketing strategies geared towards rapid market penetration

CROSS-FUNCTIONAL COLLABORATION:
- Work with internal teams, including marketing, customer service, merchant and product to algin cross-selling strategies and ensure seamless customer experience

YOUR PROFILE

3+ years’ experience as a Sales in B2B, Saa S software or digital products in mid to large-size clients
Possess strong negotiation skills to lead sales team to secure new opportunities in account management , including pricing agreements and contract terms
Adept at building mutually beneficial agreements that expand service coverage and strengthen customer relationship
Experience in managing sales funnel and negotiating contracts with multiple stakeholders in a complex corporate structure
Entrepreneurial attitude with the ability to succeed in a fast-paced work environment
Experience in undertaking a data-driven approach to key account development
Ability to work closely with product and marketing teams to bring customer requirements to a reality
Strong analytical problem-solving approach
Good cross-functional communication skills
Bachelor’s degree or above

Languages required

Fluent in oral and written Chinese
Intermediate level of oral and written English

EXPECTED START DATE

2024 Q4

OTHER DETAILS

Location: Taipei office
Hybrid working mode.

FULL TIME

November 19, 2024

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