Taiwan Job Openings

Groupe Kering

BOUCHERON_Sales Associate

FULL TIME

October 14, 2024

Summary
Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Associate:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.
Job Description
#銷售及客戶開發:
1. 持續完成或超越個人和精品的月度銷售目標
2. 培養強大的客戶關係,無論是在代表組織的精品店內部還是外部
3. 具有開拓新客戶和發展現有客戶的能力
4. 確保每位客戶都能得到優質的客戶服務
5. 提供專業的產品知識和Maison歷史
6. 協助客戶在售前或售後的客戶服務需求

#客戶關係管理:
1. 通過卓越的服務和客戶關係管理來培養強大的客戶關係
2. 維護客戶關係管理拓展和客戶跟蹤的標準
3. 持續準確地獲取客戶數據,有效地利用可用的工具進行跟蹤和建立關係
4. 適當解決客戶問題,並根據需要向管理層升級
5. 與管理層合作,制定計劃,支持並參與店內和場外的活動和網絡。

#每日精品操作:
1. 理解並遵守集團及精品店的所有安全及營運政策和程序
2. 協助專賣店的日常配置和故障,並就任何維護問題進行溝通
3. 協助陳列和庫存的日常維護
4. 積極參與日常和年度盤點和週期盤點,準備並確保審覈成功
5. 根據需要協助特殊項目(如價格變動,支持後臺工作等)
#經歷要求:
1. 2 - 5年奢侈品零售服務業工作經驗
2. 具備珠寶、奢侈品的基本知識

#技術技能/能力:
1. 具備良好的客戶關係管理及銷售技巧。
2. 具備電腦文書處理能力。

#個人技能:
1. 語言能力佳者優先
2. 有團隊合作精神,服務導向並有成熟的溝通能力
Job Type
Regular
Start Date
2024-11-01
Schedule
Full time
Organization
BOUCHERON TAIWAN CO., LTD
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