Taiwan Job Openings
Marriott International, Inc
Events Sales Manager 宴會業務經理
September 16, 2024
Job Number 24162349
Job Category Food and Beverage & Culinary
Location W Taipei, 10 Zhongxiao East Road Sec. 5, Taipei, Taipei, Taiwan VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Purpose of Role
Events Sales Manager performs key functions such as handling events and customer service, bookings of all types of non-residential events from various sources of leads, soliciting business, sales call and administration. Through proper handover process, Events Sales Manager also manages entire MICE groups (both rooms and events) after the contract is signed by Sales Managers.
Events Sales Manager interfaces with the hotel management (Director of Events, Director of Sales & Director of Sales & Marketing) to report on operational matters, personnel issues, individual sales and service performance; as well as market survey related to Events Sales department.
Responsibly Description
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Category Food and Beverage & Culinary
Location W Taipei, 10 Zhongxiao East Road Sec. 5, Taipei, Taipei, Taiwan VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Purpose of Role
Events Sales Manager performs key functions such as handling events and customer service, bookings of all types of non-residential events from various sources of leads, soliciting business, sales call and administration. Through proper handover process, Events Sales Manager also manages entire MICE groups (both rooms and events) after the contract is signed by Sales Managers.
Events Sales Manager interfaces with the hotel management (Director of Events, Director of Sales & Director of Sales & Marketing) to report on operational matters, personnel issues, individual sales and service performance; as well as market survey related to Events Sales department.
Responsibly Description
- To ensure individual sales goals, business objectives and profitability within the department have been achieved.
- To operate with peak efficiency through coordination, communication and cooperation with supporting departments.
- Event Sales Manager will be allocated with Sales Manager(s) in a buddy system to assist Sales Department to respond to inquiries within the timeframe set by W hotels.
- To support Sales Department by taking over Sales buddy and other Sales Managers’ MICE groups (assigned by Director of Events once confirmed) and follow through.
- Every Event Sales Manager will be a champion of a system (e.g. Delphi), a Marriott loyalty program and a segment of events (i.e. MICE, Weddings, Social, W Happenings). The champion will have extensive knowledge of the system, program and the segment and assist the team when in doubt. The champion will also update the team with latest changes / execution plans timely.
- To answer telephone calls and take messages for the department and maintain all Events files in accordance with established hotel procedures and standard.
- To provide an inspiring example of Events Sales citizenship, responsibility and resourcefulness by asserting, protecting and demonstrating the core values of Sales & Marketing Division and W Taipei.
- To provide team members with a consistent management “voice” to upper management.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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