KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

• Configure and support KLA software applications in semiconductor manufacturing in close collaboration with customer engineering, and KLA engineering and marketing teams.
• Respond to customer requests and provide outstanding support with effective communication.
• Troubleshoot problems and determine remedial actions required to resolve them.
• Communicate requirements on new product features, enhancements, and bug fixes clearly to engineering team, drive the product development processes, and strive to deliver high-qualify solutions to customer on time.
• Understand customer’s production workflow for KLA solutions to provide maximum value to customers. Identify gaps and challenges, and areas of further collaboration.

• Ph D or MS / BS in Physics, Electrical or Chemical engineering or Materials Science with 2-5 years’ experience of mask/IC manufacturing or OPC/EDA applications
• Having a strong understanding of defect detection, metrology, yield management, and experience in operating, Linux/php/python is advantageous
• Ability to set priorities and work collaboratively with multiple stakeholders on multiple issues
• Demonstrated skills in conceptualizing creative technical solutions, documenting them, and presenting them to management.
• Strong presentation, technical writing, and communication skills in English/Chinese
• Willing to travel up to 25% within Taiwan or abroad
• Strong ability to withstand pressure and good physical fitness