MAJOR DUTIES AND RESPONSIBILITIES

A. Commercial Excellence Systems

Power BI System

• System maintenance: Territory mapping, User Hierarchy, Product master, account master, Target upload
• Quarterly target setting file preparation.

ARISE system
- CRM system with contain update- Arise/Qlik view system management. (S&T, customer management, fix and solve users' feedback for ARISE system issue, as contact window for CRM system)

• CLM and RTE content configuration and upload to ARISE system
• SF KPI tracking for S&OP slide
• Training Arise system operation
• Updated the target HCPs list every half year or by case
• Contact vender support team to solve CLM display issue.

Sumtotal System

• System maintenance: User, Acceleration Program, Benchmark, PKT, Pre-reading, ILT
• Report generation & Progress follow up: Acceleration progress and PKT result update.

B. Sales Admin

Price Management Support

• Price Quotation, Price Negotiation, Price setup support to sales rep related to Price proposal and PCF process
• Price difference due to NHI price cut, price negotiation, inventory, bundle selling.

GM/NSM/CE Support

• Cycle meeting
• Administration work
• TW EPD Contact with APAC assistant and TW HR
• New sales rep orientation and cross-functional orientation arrangement.

Sales team Support

• CME Event

1. a CAS system monitor and advice
2. Speaker Slide applied in Spectra system & PAF

• Sales expense consultation

1. Consulate the sales reps expense/ CME with result feedback to SMs and CEX by quarterly.
2. Contact window between Sales team and accounting.

SAP system

• To market order & return, key in PO, rebate, issue Invoice

Sales Report

• ZP report mapping table update
• Daily sales report to managers

Sales Meeting Facilitator

• Weekly sales review meeting
• Monthly commercial meeting (forecast and landing, top accounts review data consolidation)

Employee Welfare

• Contact window of employee purchase (if applicable)

Company Device

• CHC and IPad/IPhone device management.