Taiwan Job Openings

Hermès Paris

Sales Trainee

CONTRACT

October 30, 2024

Sales Trainee
At a glance
    Job Category
    Retail - Store Sales
    Start date
    10/01/2024
    Years of Experience
    Minimum 3 years
    Contract Type
    Unlimited contract
    Job Schedule
    Full time
    Locations
    Store - Taipei Sogo Fuxing
    Legal Employer
    HERMES ASIA PACIFIC LIMITED (TAIWAN BRANCH)
    Posting Date
    10/01/2024, 09:45 PM
About the team
Hermès entered Taiwan market in 1993 and developed its network of stores in four cities. Retail is at the core of our business in Taiwan, with the largest number of employees, positions, and locations of stores. Hermes Taiwan office locates in Taipei with functional positions including Retail Management, E-commerce, Operations, Customer Insight & Experience, Communication, Merchandising, Information Technology, Logistics, Finance, Internal Audit, and Human Resources.
Underpinned by exceptional know-how, creative freedom and constant quest for the finest materials, Hermès embodies the same value to our talent. Hermès takes great care to ensure diversity in its employees’ profiles and career development: everyone is able to find fulfilment through the opportunities provided by the house. As part of its commitment to talent localization, diversity and inclusion, Hermès Taiwan has been actively recruiting and nurturing local talent. Mindful of its employees’ well-being and collective success, Hermès is an international house with a profoundly human dimension. Its work environment is designed to be human in size and in harmony with the surrounding natural environment. This sustainable approach reflects the house’s local integration, in parallel with all the initiatives that structure its commitment to social responsibility.
Join us and start a collective adventure!
Details of the job
Responsibilities:
  • Responsible for all sales activities in store within Hermès standards of image and services worldwide
  • Including identifying customers’ needs, developing client relationships, sales, and delivering post-sales services
  • Achieving sales target and maintain high level of customer service, product knowledge and operational procedures
  • Build and maintain long-term relationship with customers by providing excellent customer experience
  • Proactively receive and recruit walk-in customer, maintain KPI customers
  • Assist with inventory and special projects as needed
  • Be part of a collaborative and inclusive team
  • Other duties as assigned


Requirements:
  • Minimum 3 years relevant retail management or operations experience in luxury brands or in similar capacity
  • Strong motivation in becoming a Hermès Ambassador and providing excellent customer service
  • Strong commitment towards teamwork
  • Energetic, passionate and positive working attitude
  • Excellent in presentation, interpersonal and communication skills
  • Good command of Mandarin, English is a plus
About Hermès
A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20,000 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
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