Taiwan Job Openings

Merck Group

Senior Regional Account Manager, Planarization

August 2, 2024


與我們攜手施展你的超能力!


準備好接受挑戰,探索更多可能性嗎? 我們跟你一樣希望精益求精,持續突破! 我們全球的夥伴熱衷於科技創新,透過我們醫藥保健、生命科學和電子科技業務的解決方案豐富人們的生活。讓我們一起環抱著熱情和夢想關懷我們的員工、客戶、病患和這個世界。這就是我們不斷尋找具備好奇心的新血加入的原因,與我們一起大膽想像各種可能。



我們在電子科技領域裡所做的一切,都是為了能成為眾多企業身後推動數位化生活的推手。我們致力於成為值得信賴的供應商,為電子、汽車和化妝品行業提供高科技材料、服務和特種化學品。我們培養了一個全球協作的組織,每位員工都擁有取勝的熱情、秉持客戶至上的態度、充滿好奇心且行事果決。我們齊心努力突破科學的極限,為客戶創造更多的可能性。


Your Role:
Th Senior regional Account Manager will be responsible for the account management of a large, global semiconductor customer for the Planarization Business Field. The role is responsible for all aspects of our commercial engagement with the customer including development of account plans, achieving annual revenue and profitability goals, opportunity and growth plans, relationship management and ongoing customer support and satisfaction improvement. Working in full alignment with the broader business team including Marketing, Asset Management, Operations, Quality, Supply Chain, Finance, Customer Service, and Legal, the Micron senior Account Manager will coordinate all interactions with the customer ensuring the Planarization Business Field presents a consistent face to the customer and that the organization is aligned to achieve business objectives. Position will require close alignment with all other Business Fields who also work with the same customer for other product lines. Maintaining alignment across business fields employing aligned approaches and strategies.


This role is to be located in Taiwan, reporting to the Planarization Global Sales Director.



Principal Accountabilities

  • Develop and implement Micron account strategies with concrete objectives and actions, including detailed assessments of growth opportunities, aligned with the Planarization business strategy.
  • Establish and maintain critical relationships with customer decision makers across multiple functions, across the countries including technology, process, quality, and commercial areas.
  • Be the customer advocate back into the appropriate business units and coordinate activities of internal cross-functional teams, to drive sales opportunities, improve quality, sustain business continuity, and drive customer initiatives to successful closure.
  • Negotiate pricing and contract terms for new and existing business.
  • Lead new business/customer bid package (pricing, specifications, stocking capabilities, supply chain etc.) negotiation and internal alignment to meet customer expectations and deadlines.
  • Maintain detailed documentation of sales opportunities and pipeline status to ensure programs are progressing in line with business goals.
  • Obtain customer forecasts and ensure internal company forecast tool for product supply is updated per requirements.
  • Lead change notification and change implementation efforts with customer whilst influencing and ensure organization is meeting customer change management requirements.
  • Lead internal functions to ensure that we meet and exceed customer expectations on product delivery, quality, supply chain, and continuous improvement.
  • Use business and financial skills to synthesize and analyze data in support of making business decisions.
  • Move work forward by effectively managing ambiguity, eliminating non-value-added work, and removing obstacles.
  • Drive organization to provide prompt and thorough responses to customer quality/supply assurance complaints and be the face of the organization to present and close with customer.


Who you are:

  • Bachelor’s degree in a science or other technical discipline.
  • 10+ years of Sales or marketing experience.
  • Experience in the semiconductor industry (or equivalent), of semiconductor chip makers in R&D/Engineering team or CMP Slurry chemical industry or CMP tool industry for semiconductor area
  • Strong understanding of Chemical or Engineering principles.
  • Experience of CMP area like tool or process development
  • Demonstrated track record of relationship building and strong customer facing skills working in demanding customer environment.
  • Strong communication skills and proven cross functional team leadership required.
  • Experience managing, balancing, and influencing priorities of both the company and customers.
  • Experience working in a fast-paced, technology-centric environment.


我們能夠提供:我們的好奇心來自多元的背景、觀點和生活經歷。我們接納並包容多元,並相信它能推動卓越和創新,強化我們在科技領域的領先能力。我們致力於為所有人創造機會,讓他們按照自己的步調發展和成長。加入我們,建立充滿包容和歸屬感的文化,影響數百萬人,並賦予每個人機會,施展出自己的超能力,進而推動人類進步!



立即申請,成為我們團隊的一員!


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