• 7+ years of direct experience with customs and trade compliance in Taiwan and APAC Region
• 5+ years’ direct experience handling imports and/or exports Customs clearance operations and escalations in Taiwan and APAC Region
• 3+ years’ experience leveraging technology to drive process improvements
• Proficiency in local country languages (Mandarin, Hokkien, Hakka)

Amazon Web Services (AWS) Security is looking for an experienced APAC Senior Trade Compliance Manager to support our business on a broad range of import and export compliance matters. You will interact with AWS Security, Development, Datacenter Engineering, AWS Services, Operations, Procurement, Supply Chain, Legal, Tax, and other internal businesses and external stakeholders to drive trade compliance initiative. This position will report to the APAC Regional Trade Compliance Manager within the Global Trade and Product Compliance (GPTC) organization for AWS Security in Singapore.

AWS is at the forefront of providing a broad set of global cloud-based services including compute, storage, databases, networking, analytics, deep Machine learning, robotics, and enterprise applications, to help organizations move faster, lower IT costs, and scale. This is a dynamic business within Amazon.com, and one of the world’s fastest growing and evolving companies, with a team of exceptionally talented, bright and driven people. GTPC is responsible for ensuring that the infrastructure equipment necessary to support the AWS services are imported/exported in a compliant manner across the multiple countries where AWS operates and will expand.

Key job responsibilities

• Build and own core trade compliance processes and analytical rhythms to align with subsidiary and key programs’ objectives
• Establish and manage positive business relations with key stakeholders and business teams.
• Manage daily tasks related to providing import/export compliance guidance in APAC markets with key focus on Taiwan to support AWS trade activities, including conducting research, updating status reports, and coordinating team deliverables.
• Assist with technology, hardware, and software trade classification, including: Harmonized Tariff Schedule (HTS), Schedule B, and Export Control Classification Number (ECCN)
• Interface with internal and external functional partners to identify and rectify any information/process gaps
• Develop, document, and maintain operational processes and procedures
• Build communications and training plans to ensure all internal and external partners are aware and aligned to trade compliance processes
• Monitor import/export regulatory or procedural changes that could impact planning for import or related requirements in the APAC region, and clearly communicate those guidelines to stakeholders during the export/import planning process
• Generate and contribute to performance requirements, timelines, and metrics for all related activities
• Proactively identify and drive process improvement initiatives
• Build and maintain a strict adherence to reporting and assessments

About the team
Diverse Experiences
AWS Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS Security
At AWS, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of AWS’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture
In AWS Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Mentorship and Career growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

• Prior government/regulatory agency experience a plus
• Regulatory legal or technical experience a plus
• Master’s Degree is a plus, but not required
• Customs Brokerage License a plus, but not required
• Experience using data driven process improvement tools and metrics

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.