Exempt, Grade 13

Sales Incentive Program (SIP) eligible

GENERAL SCOPE

Manages an assigned account, or group of accounts, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. A Sales Service Professional’s sole focus is to maintain revenue, price capture and to improve gross profit. A Sales Service Professional may work on attaining new business where appropriate, but that is not their primary assignment or job responsibility.

KNOWLEDGE

Moderate understanding of general job aspects and superficial understanding of the technical phases of the job.

JOB COMPLEXITY

Performs routine, repetitive, and basic tasks where precedent, methods and processes are well established. Makes simple decisions, but refers most to more experienced personnel.

IMPACT

Impact to overall activity is minimal. Errors do not normally have major effect on overall organization.

Develop and retain all the profitable F&B accounts with satisfactory technology and product proposal. Meet required sales targets.
Develop the proposal with full line of products and system solutions to meet customer requests. Bring value added products, services and solutions to the customers, current and potential.
Provide routine maintenance services to customers, including preventive check, on site maintenance & emergency support, delivery of products, installation of equipment, customer claims, and other customers’ request.
Proper training to customers on chemicals use and equipment care. Ensure customer’s satisfaction on the products/equipment use in a protected and safe way.
Customer data base management, and relevant documentation preparation related to the sales operation.
Market investigation and evaluation, competitor information collection and analysis ;

Manage the inventory, order placing, timely account receivables from the customers
Major cover mid & south Taiwan.