Ukraine Job Openings
Spendbase
Junior Customer Success Manager
FULL TIME
October 31, 2024
From vendor negotiations to Saa S operations, our philosophy is plain and simple: maximize the return on the software you already own. Get the best software deals, increase adoption of your current stack, take control of your renewals, and more.
Our team needs a Customer Success Manager with a startup personality who is flexible, proactive, and creative. We will grow fast together :) Are you our perfect match?
Required Skills:
- Upper-intermediate English is a must, we are happy if you are Advanced or Fluent instead :)
- At least 1 of professional experience preferably in startups or product companies
- Excellent verbal and written communication skills
- Proactive, innovative, and highly organized to connect and work with various stakeholders
- Curiosity with a willingness to learn and grow with the company
- Experience with CRM, Task management software, and spreadsheets
- Experience in prioritizing, making decisions, and performing effectively in high-pressure situations
- Understand and articulate key industry and product best practices
- Become an expert in Product and educate customers on the use and benefits of our products
- Work closely with tech products
- Drive growth through up-selling, cross-selling, and renewals
- Achieve monthly KPI
- Align customer needs with product functionalities for optimal outcomes
- Collect data and monitor metrics to improve current processes
- Coordinate with the sales team and other departments to produce effective strategies
- Break and improve the process when it is necessary, and simply be your best self! ;)
- Clear career path
- Opportunity to work with the global market: Ukraine, US, EU, and Australian markets
- Open environment and support that facilitates professional freedom and growth
- Quick growth
- Base salary + Bonuses
Job Type: Full-time
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