• Customers Management (Organizing communication with customers, gathering feedback from customers about employees and from employees to customers, gather customer needs).
• Scope Management (Check customers satisfaction and project progress, Workload management).
• Process Management (Set clear and efficient processes on the project).
• People Management (Conduct 1on1 meetings, notes about that, employees’ performance reviews and salary reviews, provide regular feedback, manage vacations and day-offs).
• Team management (Monitor team health and workload, Schedule team ceremonies and events, ).
• Budget management (Send invoices, monitor payment due dates, Prepare revenue forecasts, Prepare budgets).
• Hiring (Act as a hiring manager, gather requirements, conduct and organize interviews).

Anastasiia Shepelevych