Job Requisition ID: 164978

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

The Data Analyst drives Al-Futtaim Technologies' strategic shift towards a data-centric business model. This role supports the Head of Business Transformation by utilising advanced data analytics to inform and guide business decisions, enhance operational efficiency, and foster innovation in developing new intellectual property (IP) products. The data analyst supports internal transformations and external client engagements through deep data insights and works on transformational R&D to innovate new IPs like conversational AI.

The Data Analyst at Al-Futtaim Technologies is central to the company's strategic evolution from a licensing-centric model to a comprehensive 360-support framework for data-related clients. This role is essential in driving the company’s transition by enhancing the data offering, fostering new revenue streams, and increasing average deal size. Based in Dubai, the Data Analyst will collaborate closely with AFT’s Tableau and Microsoft sales teams, providing critical technical support, delivering product demonstrations, and implementing data visualisation solutions.
As part of the business transformation team, the position will support the Head of Business Transformation in optimising internal reporting processes and improving operational efficiency. Using tools like SAP, Power BI, and Monday.com, the Data Analyst will visualise financial data, identify discrepancies, and streamline reporting, ensuring accurate and timely insights.

The Data Analyst’s role is pivotal in integrating comprehensive data solutions into AFT's existing frameworks, supporting strategic business goals, and enhancing the company's competitive position in the data services market. This position demands a blend of technical expertise in data analysis and visualisation, strong communication skills, and the ability to align solutions with organisational objectives and client needs.

What you will do:

Enhancing AFT's Portfolio (CX and Cybersecurity)

• Development of Conversational AI Modules: Spearhead the R&D initiatives to develop advanced conversational AI modules that integrate seamlessly with various customer experience (CX) and cybersecurity platforms. These AI modules will serve as standalone plugins, enhancing AFT’s product offerings in the digital transformation space.
• Customized AI Solutions: Collaborate with the Business Transformation and Product Development teams to create AI-driven, vertical-specific solutions that address unique customer needs across different industries. This effort includes using data visualization tools like Tableau and Power BI to analyse user interactions and feedback, which will inform the iterative development of these AI modules.
• Technical Support and Stakeholder Engagement: Provide comprehensive technical support and conduct product demonstrations for stakeholders to showcase the capabilities and benefits of the new AI modules. This includes detailed walkthroughs of integration points with existing CX and cybersecurity platforms.

Supporting Tableau and Microsoft Sales Teams

• Provide technical support and data analysis expertise to AFT’s Tableau and Microsoft sales teams.
• Conduct product demonstrations and assist in showcasing the benefits of advanced data visualisation solutions.
• Aid in crafting proposals by offering insights on data integration and visualisation.

Internal Business Transformation

• Utilize Monday.com, Tableau, and Microsoft Power BI to visualise financial and operational performance data.
• Automate and streamline internal reporting processes to improve data accessibility and accuracy.
• Automate data extraction and consolidate data from different sources, including SAP, M-Files, Monday.com, and any other tools in use by the business
• Integrate key tools to reduce manual data handling.
• Visualise risks related to certified/un-certified collections.
• Ensure timely delivery of reports and presentations.

Collaboration and Strategic Support

• Work with project managers to meet analytics needs.
• Work with LM to assist GM in strategic decision-making based on data analysis.

Technical Expertise and Growth

• Stay current with the latest trends and technologies in data visualisation and analysis.
• Contribute to AFT's knowledge base and best practices by sharing insights and mentoring colleagues.
• Continuously improve technical skills and knowledge of data analysis tools.

Required skills to be successful:

Behavioural Competencies:

• Attention to Detail: High accuracy in design work with meticulous attention to detail.
  

• Creativity: Strong creative thinking with the ability to propose and execute innovative design solutions.
  

• Adaptability: Ability to adapt to changing project requirements and feedback, showing flexibility in design approaches.
  

• Customer Focus: Focused on understanding and addressing the needs of internal clients and stakeholders to ensure design solutions effectively support business objectives.
  

• Team Player: Ability to work effectively within a team environment, supporting and collaborating with colleagues to achieve common goals and drive organizational success.
  

• Innovative Thinking: A strong aptitude for innovation and a proactive approach to identifying and implementing improvement opportunities.
  

• Organizational Abilities: Superior time management and organizational skills, with a proven ability to manage multiple priorities effectively.
  

What Equips you for the role:

Education:

• Required: Bachelor’s degree in data science, Computer Science, Statistics, Mathematics, or a related field. A master’s degree, relevant data analysis, or visualisation tools certifications is a plus.
  

Certifications:

• Relevant certifications such as Tableau Desktop Specialist, Microsoft Certified Data Analyst Associate or other data visualisation and analytics credentials are advantageous.
  

Minimum Requirements / Experience:

• Professional Experience:
  

• Minimum of 3-5 years of experience in data analysis, visualization, or a related field.
  

• Proven experience with tools such as Tableau and Microsoft Power BI
  

• Experience in supporting sales teams and working on client-facing projects is desirable.
  

• Industry Experience:
  

• Experience in technology or data-focused sectors is preferred.
  

• Familiarity with enterprise systems, including CRM and ERP solutions, is beneficial.
  

• Technical Skills: Demonstrate strong proficiency in data visualisation tools such as Tableau and Microsoft Power BI. Show expertise in data integration, automation tools, and working with diverse data sources
  

• Communication and Collaboration: Exhibit excellent communication skills with the ability to convey complex data concepts. Collaborate effectively with cross-functional teams, including sales, project managers, and business transformation teams.
  

• Project Management: Proven ability to manage multiple projects independently, ensuring timely delivery and high-quality results. Capable of working under pressure and adapting to changing priorities.
  

• Professional Development: Committed to continuous learning and staying updated with industry trends, tools, and technologies in data analysis and visualisation. Actively seek opportunities for professional growth and certification.
  

• Language Proficiency: Fluent in English, able to articulate technical information effectively to technical and non-technical audiences.
  

About Al-Futtaim Engineering & Technologies
Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.

The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.

The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.

These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.