Function: Customer Development
Location: Dubai, United Arab Emirates.
Terms & Conditions: Full-Time

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

Job Purpose:
Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are interested to plan and execute various activities as per company strategy to secure our products' availability and visibility on the marketplace then this role is just for you!

What will your main responsibilities be?

• To achieve monthly sales and collection Targets.
• To negotiate and finalize Business Development Agreement with customer.
• Achieve Perfect Stores Target on monthly basis. Implement annual Business Development Agreements.
• Plan/execute the brand activations for the customer while coordinating with all stakeholders in advance for smooth and timely execution.
• Periodic shop visits to control the visibility, availability, pricing, promotions, competitor events.
• Control of the credit notes/money collections and making sure raising Credit notes on time.
• To Maintain clean and reconciled books of account. To identify and highlight customer opportunities, report and share competitors’ activities.
• To maintain stock holding reports for warehouse customer.
• Communication with Key Account Customers Headquarters & Supermarket Staff on the shop floor.
• Good communication among the internal departments (Marketing, Finance, Supply Chain, Customer Marketing & Cat Ops Sales and merchandising team).

What you need to succeed?
Experiences & Qualifications

• Bachelor’s degree in business administration.
• 3+ Years Experience in Sales and Key Account Management experience preferably within FMCG industry.
• Negotiation Skills.
• Growth Mindset.
• Team Commitment.
• Has Customer management and selling essentials.
• Objective Analytical Power.
• Influencing Others.
• Excellent communication skills.
• Valid Driving License.
• Full proficiency of English and Arabic language.

Skills

• Ability to build and maintain collaborative relationships and manage effectively at a store/customer level.
• Understanding channel & customer’s levers to build compelling selling stories that land key priorities and drive mutual growth.
• Strong ability to build relationships across all levels of the organization (internally & externally).
• Strong Bias for action to drive through change with multiple markets /stakeholders. Business Development & channel strategy building.

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
• Critical SOL (Standards of Leadership) Behaviors
  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
  • CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  • AGILITY: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.