Country/Region

United Arab Emirates

Province/City

Abu Dhabi

Location

Rosewood Abu Dhabi

Department

Rooms - Heart of House

Job Type

Full-time Permanent

• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Ensure that standards are maintained at a superior level on a daily basis with full comply on LQA and BRAND STANDARD of Rosewood
• Operate the ironing and folder machines according to specifications. While processing cleaned articles through the machines, check the cleanliness and condition of each; separate damaged/stained articles.
• Fold cleaned articles and stack into designated amounts by type and size. Place stacks in specified carts for distribution.
• Replenish F&B closets with clean linens on a daily basis.
• Maintaining the guest laundry quality and laundry slip up to the departmental standards
• Document and process guest requests for laundry, dry cleaning and pressing of garments, hotel uniforms and

• Operate wet cleaning equipment and use specified chemicals according to procedures.
• Process and finish garments according to garment labels.
• Separate stained/damaged hotel uniforms and determine status for repair, recleaning or discard; maintain

• Place finished wet cleaning garments in designated areas for distribution.
• Maintain accurate poundage records of dry cleaning and laundry according to departmental procedures.
• Maintain accurate piece count of iron, towel, and pillows.
• Report faulty equipment, damaged garments/linens, shortages, maintenance needs, safety hazards and problems to

• Remove lint and debris from drains, dryer filters and change filters as specified in departmental procedures.
• Maintain cleanliness and organization of work areas throughout shift.
• Transport trash containers to dumpster, empty and clean according to standards. Adhere to recycling procedures.
• Breakdown and clean work areas/equipment according to departmental standards.
• Use designated chemicals, supplies and equipment to clean laundry room floor.
• Maintain cleanliness and organization of supply/storage closets in accordance with departmental procedures.
• Restock work areas for next shift as assigned.
• Wax iron/towel folder twice daily or as needed.
• Linen , supplies , equipment inventory on monthly basis and to be maintained together with Assistant manager HK
• Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow associates.
• All other duties as required by departmental in charge
  

• Experience: Previous experience in a similar position.
• Education: High school diploma.
• General Skills: Must be able to perform job functions with attention to detail, speed and accuracy;

• Technical Skills: Knowledge of laundry/dry cleaning equipment and chemical handling; knowledge off finishing techniques for all types of fabrics; ability to operate all machinery in laundry/wet cleaning areas; ability to follow directions; ability to remain extremely alert while operating machinery; ability to exert physical effort in the movement of bundles of soiled/cleaned bed linens, terry and food & beverage linens into/out of laundry machines; ability to endure working in areas of high temperatures with accumulations of lint.
• Language: Required to speak, read and write English, with fluency in other languages preferred.
• Physical Requirements: Must be able to exert physical effort, endure various physical movements throughout

• Licenses & Certifications: None required.
  

Located on Al Maryah Island at the core of Abu Dhabi’s new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture, and culture of Abu Dhabi. You will discover spacious guest rooms, fine dining, and world-class amenities married to stunning views.