United Arab Emirates Job Openings
KAVAK
New Revenue - Team Lead
Dubai
FULL TIME
October 3, 2024
Job Information
Date Opened
10/03/2024
Job Type
Full time
Industry
Automotive
State/Province
Dubayy (Dubai)
City
Dubai
Zip/Postal Code
337-1500
Country
United Arab Emirates
About Us
Job Description
The Revenue Team Lead is responsible for driving revenue growth, ensuring the implementation of effective revenue strategies, and optimizing business performance. This role involves leading a team to monitor, analyze, and report on revenue-related activities while ensuring alignment with the organization’s financial goals. The ideal candidate possesses strong analytical skills, leadership capabilities, and a deep understanding of financial and business metrics.
Revenue Growth Leadership: Lead the team responsible for identifying and driving new revenue opportunities. Develop strategies to capitalize on untapped market potential, ensuring sustainable growth.
Revenue-Driven Customer Operations: Oversee operations that directly impact revenue generation, including customer interactions and service delivery. Implement strategies to increase customer satisfaction, ensuring that customer experiences drive repeat business and referrals.
Performance Metrics for Revenue Growth: Set clear performance targets for the team with a strong focus on revenue and customer retention. Monitor and report on progress, using customer satisfaction surveys and key revenue indicators to track success.
Customer Relationship Management: Build and maintain strong, revenue-generating relationships with customers. Proactively engage with customers to identify their needs, ensuring these relationships contribute to long-term business growth.
Sales Fulfillment & Quality Control: Oversee the fulfillment process with a focus on ensuring that product and service quality meets the standards needed to enhance customer loyalty and increase revenue.
Customer Feedback & Revenue Improvement: Review feedback mechanisms like the Net Promoter Score (NPS) to identify areas where improvements can increase revenue. Analyze trends and implement action plans to boost customer satisfaction and retention.
Project Leadership with Revenue Focus: Lead new initiatives and projects that directly impact revenue, including planning, procurement, and execution. Ensure all projects are completed on time, contributing to overall revenue growth.
Continuous Improvement for Revenue Optimization: Drive the development and implementation of best practices, constantly refining processes and launching projects aimed at maximizing revenue potential and customer satisfaction.
Requirements
Benefits
Who WE are?
KAVAK is the number one e-commerce in the purchase and sale of pre-owned vehicles with the fastest growth in Latin America. We work smart and make things happen, offering the easiest, safest and most transparent experience to buy or sell a car.
But our journey doesn't stop there: at KAVAK our goal is global! Now our footprint extends to the vibrant GCC region as part of our expansion into the Middle East, in the pursuit of our one and only goal: to transform the automotive market around the world.
Today we have more than 130 Kavakees on the GCC team and growing, surrounding ourselves with the best talent to continue building the technology, processes, and products that make us the number one player in the pre-owned car market.
Wanna join us on this exciting ride?
KAVAK is the number one e-commerce in the purchase and sale of pre-owned vehicles with the fastest growth in Latin America. We work smart and make things happen, offering the easiest, safest and most transparent experience to buy or sell a car.
But our journey doesn't stop there: at KAVAK our goal is global! Now our footprint extends to the vibrant GCC region as part of our expansion into the Middle East, in the pursuit of our one and only goal: to transform the automotive market around the world.
Today we have more than 130 Kavakees on the GCC team and growing, surrounding ourselves with the best talent to continue building the technology, processes, and products that make us the number one player in the pre-owned car market.
Wanna join us on this exciting ride?
Job Description
What will be your mission?
The Revenue Team Lead is responsible for driving revenue growth, ensuring the implementation of effective revenue strategies, and optimizing business performance. This role involves leading a team to monitor, analyze, and report on revenue-related activities while ensuring alignment with the organization’s financial goals. The ideal candidate possesses strong analytical skills, leadership capabilities, and a deep understanding of financial and business metrics.
What will you do?
Revenue Growth Leadership: Lead the team responsible for identifying and driving new revenue opportunities. Develop strategies to capitalize on untapped market potential, ensuring sustainable growth.
Team Leadership & Development: Guide and mentor the team to achieve both revenue and customer engagement targets. Assign roles and foster a high-performance, open-communication culture to support business objectives.
Revenue-Driven Customer Operations: Oversee operations that directly impact revenue generation, including customer interactions and service delivery. Implement strategies to increase customer satisfaction, ensuring that customer experiences drive repeat business and referrals.
Strategic Revenue Planning: Create and execute a comprehensive revenue strategy aligned with company goals. Focus on identifying opportunities for process improvements and new service offerings to increase revenue streams.
Performance Metrics for Revenue Growth: Set clear performance targets for the team with a strong focus on revenue and customer retention. Monitor and report on progress, using customer satisfaction surveys and key revenue indicators to track success.
Customer Relationship Management: Build and maintain strong, revenue-generating relationships with customers. Proactively engage with customers to identify their needs, ensuring these relationships contribute to long-term business growth.
Sales Fulfillment & Quality Control: Oversee the fulfillment process with a focus on ensuring that product and service quality meets the standards needed to enhance customer loyalty and increase revenue.
Customer Feedback & Revenue Improvement: Review feedback mechanisms like the Net Promoter Score (NPS) to identify areas where improvements can increase revenue. Analyze trends and implement action plans to boost customer satisfaction and retention.
Project Leadership with Revenue Focus: Lead new initiatives and projects that directly impact revenue, including planning, procurement, and execution. Ensure all projects are completed on time, contributing to overall revenue growth.
Continuous Improvement for Revenue Optimization: Drive the development and implementation of best practices, constantly refining processes and launching projects aimed at maximizing revenue potential and customer satisfaction.
Requirements
- Bachelor’s degree in related field (MBA preferred).
- 5+ years of experience in revenue management, sales operations, or financial analysis.
- Proven experience in managing teams and delivering revenue growth.
- Strong analytical skills with the ability to interpret complex financial data.
- Excellent leadership, communication, and collaboration skills.
- Proficiency with revenue forecasting tools, CRM systems, and financial software.
Benefits
-
Health Insurance
-
Life Insurance
-
22 working days of holidays
-
Flexible work environment: at KAVAK, we value your well-being. We understand the importance of work-life balance and offer a flexible work model, so you can pursue your passions outside of work.
-
Preferential price for retail cars upon completion of probation period
-
Diverse and inclusive company culture: our team that spans continents, cultures, and backgrounds. This diverse workforce brings together a wealth of ideas and experiences, enriching your professional journey.
Do you want to be part of this story? Apply now!
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