United Arab Emirates Job Openings
Rosewood Hotel Group
Reservations and Service Center Agent
Abu Dhabi
FULL TIME
November 11, 2024
General Information
Job Description
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
- Handling incoming and outgoing calls promptly with a pleasant tone of voice and routing calls to proper extensions
- Providing general information about the hotel facilities (SPA, F&B inquiries) and assisting callers by utilizing the telephone switchboard and the hotel computer system
- Accepting and placing wake-up calls for inhouse guests.
- Processes room reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
- Assisting sales with group reservations.
- Maintain complete knowledge of:
- Experience: Minimum one year’s experience as a reservation’s agent or a similar role, preferably for a luxury or ultra-luxury hotel. Hotel operational exposure (i.e., Spa, F&B, and Reservations) is preferred.
- Education: High school diploma.
- General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
- Technical Skills: Experience in Opera. Ability to suggestively sell; ability to input and retrieve
- Language: Required to speak, read and write English; Arabic is preferred but not mandatory.
- Physical Requirements: Must be able to exert physical effort, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
-
Licenses & Certifications: None required.
About Us
New Job Alerts
Jumeira Baccalaureate SchoolDubai
Director of French & Secondary French A/B Teacher - August 2025
Dubai
FULL TIME
November 26, 2024
View Job Description
Al-Futtaim
Associate Director - Infrastructure Development & Design
Dubai
November 26, 2024
View Job DescriptionJumeira Baccalaureate SchoolDubai
Deputy Head of Primary - August 2025
Dubai
FULL TIME
November 26, 2024
View Job DescriptionArcadia Global SchoolUnited Arab Emirates
Head of Inclusion and Designated Safeguarding Lead - August 2025 Start
Dubai
FULL TIME
November 26, 2024
View Job DescriptionJumeira Baccalaureate SchoolDubai
Head of Primary - August 2025
Dubai
FULL TIME
November 26, 2024
View Job DescriptionArcadia Global SchoolUnited Arab Emirates
Secondary Performing Arts Teacher - August 2025 Start
Dubai
FULL TIME
November 26, 2024
View Job DescriptionArcadia Global SchoolUnited Arab Emirates
Music and Performing Arts Teacher - August 2025 Start
Dubai
FULL TIME
November 26, 2024
View Job Description
PwC
Tax and Legal Services - Tax - Global Information Reporting - Senior Manager - Dubai
Dubai
November 26, 2024
View Job DescriptionLooking for similar job?
Marriott International, Inc
Reservations Agent (Arabic Speaker)
Al `Ayn
October 18, 2024
View Job DescriptionSee What’s New: Rosewood Hotel Group Job Opportunities
Rosewood Hotel Group
Residences Coordinator
Riviera Maya
FULL TIME
October 12, 2024
View Job Description
New Job Alerts
Jumeira Baccalaureate SchoolDubai
Director of French & Secondary French A/B Teacher - August 2025
Dubai
FULL TIME
November 26, 2024
View Job Description
Al-Futtaim
Associate Director - Infrastructure Development & Design
Dubai
November 26, 2024
View Job DescriptionJumeira Baccalaureate SchoolDubai
Deputy Head of Primary - August 2025
Dubai
FULL TIME
November 26, 2024
View Job DescriptionArcadia Global SchoolUnited Arab Emirates
Head of Inclusion and Designated Safeguarding Lead - August 2025 Start
Dubai
FULL TIME
November 26, 2024
View Job DescriptionJumeira Baccalaureate SchoolDubai
Head of Primary - August 2025
Dubai
FULL TIME
November 26, 2024
View Job DescriptionArcadia Global SchoolUnited Arab Emirates
Secondary Performing Arts Teacher - August 2025 Start
Dubai
FULL TIME
November 26, 2024
View Job DescriptionArcadia Global SchoolUnited Arab Emirates
Music and Performing Arts Teacher - August 2025 Start
Dubai
FULL TIME
November 26, 2024
View Job Description
PwC
Tax and Legal Services - Tax - Global Information Reporting - Senior Manager - Dubai
Dubai
November 26, 2024
View Job Description