United Arab Emirates Job Openings

THE COVE ROTANA RESORT AND SPA

Team Leader - Guest Service (Ras Al Khaimah)

FULL TIME & CONTRACT

October 23, 2024

Job Summary:
As a Team Leader – Guest Service you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience.
General Duties and Responsibilities:
Maintain effective communication with all related departments to ensure a smooth service delivery
  • Extend personal service and attention to all Guests, with particular emphasis to Club Rotana and VIP Guests
  • Maintain an up-to-date knowledge of the Hotel and local services, supply information and respond to Guest queries and promote inter-Hotel sales and in-house facilities
  • Maintain and update Guest history profiles through the Opera Guest profile system
  • Deal promptly, efficiently and pleasantly with any queries and resolve Guest complaints that may arise
  • Inspect daily Guest rooms and communicate with Food & Beverage for room treatments following the set standard procedure
  • Maintain awareness of competitors’ rates and occupancy levels and analyze Guest comments through weekly reports
  • Establishes, promotes and maintains good public relations and enhance sales for the Hotel at every opportunity
  • Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
  • Comply with the hotel environmental, health and safety policies and procedures
Additional to the above-mentioned requirements as Employee will at times be expected to perform tasks and duties outside of his/her scope of work as necessitated by work demand.
This document does not create an Employment contact. It is stressed in Business may require alternative to this job description.
Job Types: Full-time, Permanent, Contract
Contract length: 24 months
Pay: From AED2,700.00 per month
Application Question(s):
  • Do you have 2 years' experience in similar capacity in five starts resort?
  • What is your nationality?
  • What is your age?
  • Are you available in United Arab Emirates for personal interview in Ras Al Khaimah?
  • What are your current benefits & salary and expectations?
  • Do you speak German Language in addition to English Language? What other languages do you speak?
Application Deadline: 01/12/2024
Expected Start Date: 01/12/2024
New Job Alerts
Marriott International, Inc

F&B Service Expert

Dubai

FULL TIME

November 14, 2024

View Job Description
Marriott International, Inc

Guest Experience Intern (Front Office)

Dubai

FULL TIME

November 14, 2024

View Job Description
Seclore

Customer Success Manager

Dubai

FULL TIME

November 14, 2024

View Job Description
Marriott International, Inc

Heart of House Specialist

Sharjah

FULL TIME

November 14, 2024

View Job Description
Marriott International, Inc

Hotel Cleanliness Expert

Abu Dhabi

FULL TIME

November 14, 2024

View Job Description
Marriott International, Inc

Bartender - The Abu Dhabi EDITION

Abu Dhabi

FULL TIME

November 14, 2024

View Job Description
Naval Group

VIE - Financial Auditor - H/F - ABU DHABI

November 14, 2024

View Job Description
Looking for similar job?
INTERGRANDE BKC GROUPS OF COMPANIES

Team Leader Maintenance

Sharjah

FULL TIME

August 21, 2024

View Job Description
John Wood Group

Team Lead (Corrosion)

Abu Dhabi

FULL TIME

September 2, 2024

View Job Description
PwC

Pursuit & Proposals Manager (Content Writer) - Pursuit team

Dubai

August 23, 2024

View Job Description
Voizzit Information Technology LLC

Senior Team Leader - Experience 8+ Years & Team Size 3+ Members

Dubai

FULL TIME

August 29, 2024

View Job Description
Voizzit Information Technology LLC

Senior Team Leader - React Native, Node.js, Nest.js, Next.js, PostgreSQL and JavaScript

Dubai

FULL TIME

August 19, 2024

View Job Description
THE COVE ROTANA RESORT AND SPA

Team Leader - Front Desk (Ras Al Khaimah)

FULL TIME & CONTRACT

August 27, 2024

View Job Description
See What’s New: THE COVE ROTANA RESORT AND SPA Job Opportunities
THE COVE ROTANA RESORT AND SPA

Director of Recreation - Ras Al Khaimah

FULL TIME & CONTRACT

October 9, 2024

View Job Description
THE COVE ROTANA RESORT AND SPA

Assistant Director of Front Office - Bilingual English/German (RAK)

FULL TIME & CONTRACT

October 7, 2024

View Job Description
THE COVE ROTANA RESORT AND SPA

Pastry Demi Chef De Partie - (Ras Al Khaimah)

FULL TIME & CONTRACT

August 29, 2024

View Job Description
THE COVE ROTANA RESORT AND SPA

Teppanyaki Chef De Partie (Ras Al Khaimah)

FULL TIME & CONTRACT

August 29, 2024

View Job Description
THE COVE ROTANA RESORT AND SPA

Team Leader - Front Desk (Ras Al Khaimah)

FULL TIME & CONTRACT

August 27, 2024

View Job Description
View More Jobs by THE COVE ROTANA RESORT AND SPA
New Job Alerts
Marriott International, Inc

F&B Service Expert

Dubai

FULL TIME

November 14, 2024

View Job Description
Marriott International, Inc

Guest Experience Intern (Front Office)

Dubai

FULL TIME

November 14, 2024

View Job Description
Seclore

Customer Success Manager

Dubai

FULL TIME

November 14, 2024

View Job Description
Marriott International, Inc

Heart of House Specialist

Sharjah

FULL TIME

November 14, 2024

View Job Description
Marriott International, Inc

Hotel Cleanliness Expert

Abu Dhabi

FULL TIME

November 14, 2024

View Job Description
Marriott International, Inc

Bartender - The Abu Dhabi EDITION

Abu Dhabi

FULL TIME

November 14, 2024

View Job Description
Naval Group

VIE - Financial Auditor - H/F - ABU DHABI

November 14, 2024

View Job Description