PwC

Transition Lead

Dubai

FULL TIME

October 20, 2024

Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
IFS - Internal Firm Services - Other
Management Level
Senior Manager
Job Description & Summary
Pw C Overview:
At Pw C, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 152 countries with more than 328,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services
Pw C Middle East Overview:

Established in the region for over 40 years, Pw C Middle East employs over 10,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond
Corporate Culture & Working Environment:
Our culture is one of inclusivity and care, where we respect each other and our differences. It's one that supports collaboration, teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo, bringing new ideas to the table
As Pw C staff, you will have the chance to collaborate across level, line of services, and global network. Not only in terms of work, get involved too in firm-wide events
Line of Service and Overview:

Managed Services is the delivery and execution business within Pw C, providing operational solutions for clients. It brings the best of Pw C’s advisory capabilities, our technology expertise and our operational delivery to help clients solve complex problems
Job Summary :

The Transition Lead will oversee the successful transition of services, ensuring a seamless handover of operations across Finance & Accounting, HR Services, and Contracts & Procurement. This role requires a professional with 12+ years of experience in shared services, BPO, managed services, corporate services, managing transitions, including planning, project monitoring, risk management, and change management to align stakeholders and ensure smooth execution.

Roles and Responsibilities:

Transition Planning & Execution:
  • Finalize a detailed, wave-wise Transition Plan covering all processes.
  • Oversee project progress, managing the Risk Register and RAID Log , and ensuring timely completion of tasks.
  • Track access requirements through the System Application Log .
Training & Knowledge Transfer:
  • Develop and implement a Training & KT Plan , ensuring day-wise training with SMEs and delivery teams.
  • Monitor process documentation via the DTP Plan and implement a Certification Plan to assess readiness.
Process Documentation & Approval:
  • Document processes during Knowledge Capture and finalize Desktop Procedures with Mo CA SMEs.
Change Management:
  • Conduct Stakeholder Analysis to understand pain points and develop action plans for improvement.
  • Design and implement a Communication Plan to keep all stakeholders informed.
Communication & Monitoring:
  • Roll out communication assets as per plan, track changes, and address gaps or issues.

Preferred skills & Competencies:
  • Managing complex transitions, ideally in outsourcing or managed services.
  • Strong project management, risk management, and change management skills.
  • Excellent communication and stakeholder management abilities.
  • Experience in developing training and documentation strategies.
  • Previous experience in Finance & Accounting, HR Services, or Contracts & Procurement transitions.
  • Familiarity with large-scale transformation projects and managing multiple stakeholders.
  • Strategic mindset
  • Stakeholder management
  • Ability to influence
  • Communicate with impact
  • Project management
  • Results driven
  • Operational excellence

Minimum years experience required
  • 12+ years of professional work experience

Additional application instructions
  • N/A

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Up to 40%
Available for Work Visa Sponsorship?
Yes
Government Clearance Required?
Yes
Job Posting End Date

New Job Alerts
Jumeira Baccalaureate SchoolDubai

Head of Primary - August 2025

Dubai

FULL TIME

November 26, 2024

View Job Description
PwC

Tax and Legal Services - Tax - Global Information Reporting - Senior Manager - Dubai

Dubai

November 26, 2024

View Job Description
Arcadia Global SchoolUnited Arab Emirates

Music and Performing Arts Teacher - August 2025 Start

Dubai

FULL TIME

November 26, 2024

View Job Description
Arcadia Global SchoolUnited Arab Emirates

Secondary Performing Arts Teacher - August 2025 Start

Dubai

FULL TIME

November 26, 2024

View Job Description
Jumeira Baccalaureate SchoolDubai

Deputy Head of Primary - August 2025

Dubai

FULL TIME

November 26, 2024

View Job Description
Al-Futtaim

Associate Director - Infrastructure Development & Design

Dubai

November 26, 2024

View Job Description
Jumeira Baccalaureate SchoolDubai

Director of French & Secondary French A/B Teacher - August 2025

Dubai

FULL TIME

November 26, 2024

View Job Description
Arcadia Global SchoolUnited Arab Emirates

Head of Inclusion and Designated Safeguarding Lead - August 2025 Start

Dubai

FULL TIME

November 26, 2024

View Job Description
Looking for similar job?
Marriott International, Inc

Agent-Front Desk-Lead

Dubai

October 14, 2024

View Job Description
Marriott International, Inc

Agent-Front Desk-Lead

Dubai

October 14, 2024

View Job Description
Marriott International, Inc

Agent-Front Desk-Lead

Dubai

October 14, 2024

View Job Description
Marriott International, Inc

Agent-Front Desk-Lead

Dubai

October 14, 2024

View Job Description
Marriott International, Inc

Agent-Front Desk-Lead

Dubai

October 14, 2024

View Job Description
Marriott International, Inc

Agent-Front Desk-Lead

Dubai

October 14, 2024

View Job Description
See What’s New: PwC Job Opportunities
PwC

Associate & Senior Associate - Assurance - Risk Assurance - Environmental, Social, and Governance (ESG)

Jakarta

FULL TIME

November 25, 2024

View Job Description
PwC

Senior Manager - Deals Advisory - Corporate Finance

Jakarta

FULL TIME

November 25, 2024

View Job Description
PwC

Associate - IFS - Internal Tax

Jakarta

FULL TIME

November 14, 2024

View Job Description
PwC

Advisory Deals - Associate - Capital Projects & Infrastructure (Financial Advisory)

Jakarta

FULL TIME

November 6, 2024

View Job Description
PwC

Intern - IFS - Mailing Center Management

Jakarta

FULL TIME

October 22, 2024

View Job Description
View More Jobs by PwC
New Job Alerts
Jumeira Baccalaureate SchoolDubai

Head of Primary - August 2025

Dubai

FULL TIME

November 26, 2024

View Job Description
PwC

Tax and Legal Services - Tax - Global Information Reporting - Senior Manager - Dubai

Dubai

November 26, 2024

View Job Description
Arcadia Global SchoolUnited Arab Emirates

Music and Performing Arts Teacher - August 2025 Start

Dubai

FULL TIME

November 26, 2024

View Job Description
Arcadia Global SchoolUnited Arab Emirates

Secondary Performing Arts Teacher - August 2025 Start

Dubai

FULL TIME

November 26, 2024

View Job Description
Jumeira Baccalaureate SchoolDubai

Deputy Head of Primary - August 2025

Dubai

FULL TIME

November 26, 2024

View Job Description
Al-Futtaim

Associate Director - Infrastructure Development & Design

Dubai

November 26, 2024

View Job Description
Jumeira Baccalaureate SchoolDubai

Director of French & Secondary French A/B Teacher - August 2025

Dubai

FULL TIME

November 26, 2024

View Job Description
Arcadia Global SchoolUnited Arab Emirates

Head of Inclusion and Designated Safeguarding Lead - August 2025 Start

Dubai

FULL TIME

November 26, 2024

View Job Description