Join Littlebellies as a Remote Call Center Agent!
Are you a dynamic, proactive, and accountable professional with a passion for delivering outstanding customer service? Littlebellies is a rapidly growing family-owned business in the US that seeks talented individuals to join our Remote Call Center team located in Venezuela.
Requirements:

• Communication Skills: Exhibit strong phone and verbal communication skills coupled with active listening abilities.
• Customer Focus: Demonstrate adaptability to different personality types and a genuine commitment to customer satisfaction.
• Multitasking Skills: Showcase the ability to handle multiple tasks, set priorities, and effectively manage your time.

Qualifications:

• Proactive Attitude: Take initiative and anticipate customer needs.
• Responsibility: Exhibit a strong sense of responsibility in handling customer interactions.
• Accountability: Own your tasks and ensure seamless execution.

Responsibilities:

• Manage Calls: Handle inbound and outbound calls in a timely and professional manner.
• Effective Communication: Follow communication scripts when addressing various topics.
• Record Keeping: Maintain comprehensive records of all conversations in our call center database.

Technical & Physical Requirements:

• High-Speed Internet: Must have a stable internet connection with a minimum of 20 MB upload and download speeds.
• Modern Equipment: Possess a modern laptop/desktop with a working headset and mic (minimum I-5 generation 10 processor and 8GB RAM).
• Quiet Workspace: Ensure a quiet and distraction-free work environment.
• Backup Systems: Have power and internet backup to ensure uninterrupted service.

Note: Meeting the technical requirements is crucial for the application process.
Why Join Us?

• Work from Home: Enjoy the flexibility of working remotely for a thriving family-owned business in the US.
• Be a Crucial Part: Play a vital role in delivering top-notch service to our customers from the very first contact.
• Training avilable

At Littlebellies, we value diversity, initiative, and a commitment to excellence. If you meet the qualifications and are excited about contributing to our dynamic team, we welcome your application!
Job Type: Part-time
Expected hours: 30 – 40 per week
Experience:

• Customer Service: 1 year (Required)

Language:

• English (Minimum C1 level) (Required)

Application Deadline: 26/10/2024
Expected Start Date: 11/10/2024