#Location: Ha Noi#

We are looking for a Cloud Engineer to strengthen our development service in digital transformations. The Cloud Engineer shall support Nitecos delivery/service teams with all aspects of cloud hosting service and infrastructure management in a software development project life cycle, monitoring and infrastructure-related tasks for our global clients.

JOB DESCRIPTION

1. Infrastructure monitoring

• Set up audit logs, monitoring, infrastructure automation, SSL certificates, Dev Ops-related tasks and systems to track the health, uptime and performance of infrastructure components;
• Monitor network traffic, server uptime, storage utilization, and other relevant metrics;
• Configure alerts and notifications for potential issues or anomalies;
• Perform troubleshooting when downtime (P1) issue happens and resolution of monitoring alerts;
• Generate regular reports on infrastructure performance and availability.

2. Cloud Hosting Service

• Provision and configure cloud infrastructure based on clients cloud policies, standards and requirements;
• Deploy and manage virtual machines, containers, and other cloud resources;
• Implementing Infrastructure as Code (IAC) using Terraform;
• Ensure high availability, scalability, and security of the cloud environment;
• Setting up Backup, High Availability, and Disaster Recovery;
• Provide technical support and troubleshooting for cloud-related issues.

3. Infrastructure Management

• Regular maintenance and updates of operating systems, software, and patches to comply with clients security standards;
• Monitor resource utilization and performance metrics;
• Capacity planning and scale resources as needed;
• Manage user access controls and permissions;
• Implement security best practices.

Other tasks

• Make sure all procedures, guidelines and best practices are documented;
• Work closely with IT and Application Management Engineers to assist both internal and external clients;
• Provide assistance to the other teams in the technical meetings with major clients on issues that relate to the expertise of Cloud/Dev Ops/Automation & Security;
• Study and share new techniques, practice, tools and share for other team members;
• Performing other tasks as required (such as Service NOW/security training and reporting).

JOB REQUIREMENTS

• Bachelor of IT, Computer Science, or relevant field;
• Must have a deep understanding of both development and operations processes, as well as a strong technical background;
• Good communication skills (in English and Vietnamese). Be able to consult the customer with the best possible solution;
• From 2+ years of experience in software development and operations, with at least 1 year working in Dev Ops, Infrastructure Management and Cloud hosting role;
• Possession of the Designing Microsoft Azure Infrastructure Solutions certification (AZ-305) is a big plus. However, it is a must to have AZ-305 certificate after 3 months of working.

Technical Skills:

• Strong programming skills with scripting languages (e.g., Bash, Python, Power Shell);
• Familiarity with Git branching strategies and programming or compiling code in various languages (e.g., .Net, Node JS, PHP);
• Experience in developing websites using databases, preferably .Net and SQL Server;
• Knowledgeable in managing services like SQL Server, My SQL, Postgre SQL, Mongo DB/Cosmos DB, Redis, Kafka;
• Familiarity with web servers such as IIS, Nginx, Apache, Tomcat, IBM Web Sphere;
• Experience with Dev Ops tools and CI/CD pipelines such as Team City, Jenkins, Azure Dev Ops, Octopus Deploy.
• Experience with configuration management tools like Ansible, Puppet, and Terraform.
• High proficiency in working with cloud platforms (Azure, AWS, GCP). Relevant certifications are highly regarded.
• Practical experience with containerization and orchestration tools like Docker, Kubernetes, Open Shift, IBM Cloud-based services, IBM Bluemix.
• Good knowledge of system infrastructure (network, security, services, virtualization).
• Expertise in securing cloud environments (e.g., AWS, Azure, GCP).
• Proficiency in implementing and managing security measures such as firewalls, encryption, and access controls.
• Experience with security frameworks and standards (e.g., ISO 27001, NIST, CIS) is a big plus.

Monitoring Tools:

• Experience with monitoring and logging tools such as ELK (Elasticsearch, Logstash, Kibana), Azure Application Insights, Dynatrace, Ray Gun, Prometheus, Grafana, Loki, Datadog, or equivalent systems.

Soft Skills:

• Excellent communication skills in English (and Vietnamese, if applicable).
• Ability to work well both in a team and individually.
• Adaptability to changing situations, with a focus on delivery while ensuring quality.
• Ability to work under pressure and meet tight deadlines.
• High sense of responsibility and willingness to learn and share continuously.
• Creative, innovative mindset and striving for continuous improvement.
• Motivation to deliver top-quality work.

BENEFITS AND WORKING ENVIRONMENT

• Attractive salary with bi-yearly review, 13th-month bonus, performance bonus, public holiday bonuses, birthday gift, employee service awards up to $1,000;
• A clear career path with proper training courses, workshops, fully sponsored certificate exams;
• Extensive AON health insurance (during labor contract) and accident insurance (during probation) in addition to the state-mandated health insurance;
• Professional, flexible & dynamic working environment with colleagues of different nationalities that is open-minded, creative, supportive, friendly, and encouraging;
• Regular communication from Management on the companys strategy, development plan, and new opportunities for employees;
• Opportunities to join global technical conferences;
• Bright working space with modern facilities including the newest software;
• Employees and families are engaged and taken care of by the company via Trade Union activities;
• Summer vacation at 5-star resort;
• Sports & cultural activities all year around to strengthen both your physical & mental health;
• NICEF - our own Charity program where our employees raise funds and help people with difficulties in Vietnam.