Vietnam Job Openings

British American Tobacco

Key Account Manager, Ha Noi

FULL TIME

November 25, 2024

BAT is evolving at pace into a global multi-category business. We are on a mission to decrease the health impact of our industry.
To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey!

BAT VIETNAM IS LOOKING FOR KEY ACCOUNT MANAGER


SENIORITY LEVEL: Management level
FUNCTION: Marketing
SALARY RANGE: Driven market salary + Bonus scheme + Excellent benefits
LOCATION: Ha Noi, Vietnam


ROLE POSITIONING AND OBJECTIVES


This role is all about driving success in Key Account and Channel operations. You'll lead the charge in driving operational plans, ensuring brand performance metrics, and leading a team of Key Account Officers.



Building positive relationships with key accounts and partners is key. You'll also assess business performance, coordinate trade programs, and handle budgeting.


  • Reports to:
    Senior Customer & Distribution Manager
  • Reporting Level: Lead Self & Others


WHAT YOU WILL BE ACCOUNTABLE FOR


  • Effective Execution of Operational Plans & Achievement of KPI:
    Ensure the implementation of Key Account & Channel Operational Plans in the designated area/region. Attain goals related to brand share/volume, distribution, visibility, and stock management for Key Accounts.
  • Team Management: Lead all aspects of the daily operations of Key Account Officers, ensuring smooth execution of plans and adherence to company policies.
  • Customer Relationship Management: Cultivate and maintain strong business relationships with key accounts, retailers, and distributors.
  • Stakeholder Management: Facilitate seamless communication and collaboration among regional key account team, regional business development, headquarter key account and other various departments, ensuring cohesive execution of initiatives that align with organizational goals.
  • Budget Management & Internal Control Adherence: Effectively lead the budget allocated for Key Account & Channel programs. Ensure compliance with internal control procedures concerning cash and stock management.
  • Team Development: Cultivate a high-performing key account team by providing coaching and mentorship to direct and indirect reports. Foster an environment conducive to individual growth, enabling effective succession planning
  • Innovation & Transformation Drive: Actively participate in the origination, evaluation, and implementation of new, innovative ideas to drive brand growth and effectiveness.
ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE
  • Bachelor’s degree in Business, Marketing, Economics or similar
  • Understanding and experience of handling Trade Marketing, Customer Engagement, Account Management and Field operations.
  • Experience in motivating, mentoring and developing big team
  • Strong analytical skills, adept at leveraging data to inform strategic decisions and optimize marketing initiatives.
  • Results-oriented mindset, with a focus on driving successful outcomes and achieving strategic objectives.
  • Strong business insight and interpersonal & communication skills


What we offer you?

  • We offer a market leading annual performance bonus (subject to eligibility)
  • Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
  • Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
  • You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
  • We prioritise continuous improvement within a transformative environment, preparing for ongoing changes
WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.

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