Description

Key Responsibilities

• Schedule on-demand, short-term individual counseling sessions using our booking platform.
• Deliver one-on-one counseling sessions, wellbeing check-ins and group interventions, addressing a range of psychological and emotional issues.
• Ensure consistent availability aligned with the team's overall capacity and scheduling needs, balancing workload, and maximizing efficiency.
• Timely management and completion of administrative duties, including tracking session data, completing case notes, and scheduling of sessions.
• Maintain accurate records for all individual counseling sessions in line with local compliance.
• Design and deliver psycho-educational training programs focused on enhancing resilience, healthy coping, and distress management skills development.
• Facilitate creative sessions such as art therapy, music therapy, and mindfulness activities, providing diverse therapeutic options to our clients' employees.
• Respond promptly to emails and messages from team members and client employees, ensuring clear and timely communication to support collaborative efforts and client satisfaction.
• Participate in internal team meetings to discuss cases, share insights, and contribute to team strategies.
• Attend all internal and external supervision sessions to ensure continuous professional development and adherence to best practices.
• Attend training that is required internally.
• Manage clinical risks effectively, ensuring the safety and well-being of all clients' employees.

Skills, Knowledge and Expertise

• Bachelor's degree in Psychology, Psychotherapy, Social Work, or other related fields
• Additional clinical education related to short-term, solution-focused interventions.
• Certified in suicide risk assessment, ensuring the ability to effectively identify and manage clients at risk.
• Maintain and document the minimum number of Continuing Professional Development (CPD) hours according to your governing body and/or a minimum of 20 hours in line with the Zevo policy throughout the year, ensuring ongoing professional growth and adherence to industry standards.

• Minimum 1 year of clinical experience in individual and group interventions. Experience in a corporate environment is an advantage.
• Proven ability to work effectively within a multi-disciplinary team of therapists.
• Experience in cross-cultural counselling, demonstrating sensitivity and competence with diverse client backgrounds.
• Proven ability to maintain professionalism and ethical standards in a corporate environment, including effective communication and confidentiality.

• Proficient in Microsoft Office Suite and various video conferencing technologies.
• Fluent in written and spoken English. Additional language skills are advantageous for broader client engagement.
• Strong data management skills, ensuring accurate and efficient handling of client information and session records.
• Ability to adapt and excel in a flexible, ambiguous, and rapidly changing environment within an emerging, fast-growing industry, showcasing resilience and agility.
• Excellent time management and clinical prioritization skills, effectively handling multiple tasks and responsibilities in a dynamic setting.
• Committed to continuous learning and professional development, staying updated with industry trends and enhancing skills.

About Zevo Health