KEY RESPONSIBILITIES

• To process overseas and local payments and collection (OTT/ITT/STS TT/, OLT, ILT, ITT) in CMO TP systems from end to end
• To be a user of CMO TP systems (DOTOPAL, EBBS,...) and to act as the initial point of contact with system technicians/ supporters for any system problems and enhancements
• To ensure that all transactions are processed accurately within agreed TAT
• To follow up with investigation cases/pending transactions and avoid any unnecessary delay in processing such pending items
• To vet supporting documents of payment instructions to ensure a full compliance with established law, policies, regulations and procedures of Standard Chartered Group, State Bank of Vietnam and Vietnam Government. To file supporting documents properly (both soft copy and hard copy)
• To strictly comply with Group policies/local regulations on FX Control/AML/Sanctions/Norkom.
• To verify customer signature against authorized signatories, to call back and to obtain confirmation from customers of payment instructions if required and as per DA
• To book FX deal
• To ensure the bank tariffs applied for payment instructions are accurate
• To prepare daily reports and monthly operations reports as required by Team Leader/CMO Head. To log daily transaction volume
• To conduct EOD reconciliation to make sure all payment instructions received before cut-off time are processed same day. To report immediately to Team leader/ Manager if there is any missing items or processing failure for investigation and solution.
• To perform daily reconciliation for nostro/suspense/sundry account reconciliation report and make sure all pending items are addressed and settled on same day basis.
• To take responsibility of pending documents by keep those documents/payment instructions in control, properly log pending documents, follow up with stakeholders to obtain the documents by deadline.
• To answer enquiries from stakeholders
• To file documents
• To continuously review processes to enhance internal procedures/ work flow
• To back up for other maker in other Processing Teams in CMO as and when required
• To perform BCP test
• To participate in CMO projects as required from time to time
• To perform any other assignments as required from time to time.

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

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In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.