About the Role

The Social Specialist will support the new Social Vision, Community Management jobs to be done in Vietnam market. This ideal candidate will be a highly motivated individual with a deep understanding of social media platforms and a proven track record of building and engaging online communities. Details as below:

• Responsible for overall platform management, hygiene, and upkeep, including Dm EX upload/ download.
• Community management (Planning; Publishing & Tagging; Monitoring & Community Engagement; Reporting & Insights Support and Channel Management).
• Build a weekly conversation calendar and implements it to engage consumers/audiences across brands in the market.
• Stay up-to-date with the latest social media best practices and technologies.
• Hands-on implementation champion, able to come up with quick (non-paid) ideas to engage fans on Social.
• Self-motivated, savvy Social platform expert who delivers on real-time engagement across Social platforms.
• Build a closed group of brand advocates (non-paid) – those that we surprise and delight. Nurture them to eventually drive 'earned' conversations.
• Do social insight reports to submit to Regional.

What You'll Need

This person should be qualified:

• 2-3 years in community management.
• Experience with leveraging social publishing tools/platforms (such as Sprinklr, Netbase, etc.) and confident writing ability.
• Ability to work effectively, proactively, and seamlessly amongst an integrated agency team.
• Good grasp of communication, organizational, project management and time management skills with a proven ability to independently manage multiple priorities in a fast-paced environment.
• Passionate and genuinely interested in people (i.e., consumers/ fans) to build meaningful relationships & conversations with consumers on social platforms.
• Active user of social platforms, preferably with a finger on the pulse of the latest trends/happenings.
• Preferably with a creative mindset and ability to work together with the Content team to bring an idea to life for their specific markets.
• Strong grasp of local language (first) and English.

How We'll Support You

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We'll empower you with the tools you'll need to succeed. We'll give you the autonomy to seek out new paths and better ways of doing things. We'll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we'll provide opportunities for you to do work of which you'll be proud, with people you'll be proud to call your teammates.