As an Artist & Label Manager at Puntilla, you will be pivotal in building and maintaining strong relationships with our clients. You will be responsible for providing exceptional support in various aspects of the music distribution process, including marketing creative support, asset collection, accounts onboarding, marketing plan execution, and ongoing account management. Your expertise will ensure our clients' music reaches their target audience effectively and efficiently.

Duties will include:

• Label Management for Clients

Serve as the main point of contact for assigned clients, promptly addressing their needs and concerns. Proactively identify opportunities for growth and revenue generation. Provide regular updates on industry trends and best practices to clients.

• Marketing Creative Support

Collaborate with artists and labels to develop creative marketing strategies. Guide branding, promotional materials, and marketing campaigns. Offer creative input and suggestions to enhance marketing initiatives.

• Collect Assets for the Marketing Team

Work closely with clients to gather promotional assets such as album artwork, press photos, and videos. Ensure assets meet industry standards and are prepared for distribution.

• Accounts Onboarding Process

Facilitate the onboarding process for new clients, ensuring a smooth transition onto our platform. Educate clients on our services, features, and best practices.

• Marketing Plan Execution Support

Assist clients in implementing their marketing plans, including social media promotion, email campaigns, and online advertising. Monitor the progress of marketing initiatives and make data-driven recommendations for optimization.

Additional Duties and Skills

• Active Communication

Give full attention to the client’s needs, take time to understand the points being made, and ask questions as appropriate. Understanding new information's implications for current and future problem-solving and decision-making.

• Data Analysis

Analyze performance data and metrics to measure the success of marketing campaigns and make data-driven recommendations for improvement.

• Customer Training

Conduct training sessions for clients to enhance their understanding of our platform and marketing tools.

• Conflict Resolution

Effectively resolve client issues or disputes to maintain positive relationships.

• Market Research

Stay updated on industry trends, competitor activities, and emerging technologies to provide informed recommendations to clients.

Qualifications

• Excellent communication and interpersonal skills.
• Bachelor's degree in Communication, Humanities, Business, or a related field (preferred).
• Fluent proficiency in Spanish and English, with effective communication in both languages.
• Proven experience in account management or a related role within the music industry.
• Strong understanding of marketing principles and digital marketing tools.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Self-motivated and able to work independently while also collaborating within a team.

Basic Skills

• Active Learning- Understanding new information's implications for current and future problem-solving and decision-making.
• Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Learning Strategies- Selecting and using training/instructional methods and procedures appropriate when learning or teaching new things.
• Mathematics- Using mathematics to solve problems.
• Monitoring- Monitoring/Assessing your performance, that of other individuals or organizations, to make improvements or take corrective action.
• Reading Comprehension- Understanding written sentences and paragraphs in work-related documents.
• Science- Using scientific rules and methods to solve problems.
• Speaking- Talking to others to convey information effectively.
• Writing- Communicating effectively in writing as appropriate for the audience's needs.

Social Skills

• Coordination- Adjusting actions about others' actions.
• Instructing- Teaching others how to do something.
• Negotiation- Bringing others together and trying to reconcile differences.
• Persuasion- Persuading others to change their minds or behavior.
• Service Orientation- Actively looking for ways to help people.
• Social Perceptiveness- Being aware of others' reactions and understanding why they react as they do.