• Collaborate with stakeholders across the organization to understand business needs and objectives.
• Conduct in-depth analysis of supply chain processes, data, and systems to identify areas for improvement and optimization.
• Develop detailed business requirements specifications, including use cases, data models, and process flows.
• Facilitate workshops and meetings with stakeholders to gather requirements, document findings, and communicate recommendations.
• Work closely with development teams to ensure that solutions align with business needs and are delivered on time and within budget.
• Provide ongoing support and maintenance for implemented solutions.
• Stay up-to-date on industry trends and best practices in business analysis related to supply chain & manufacturing domain

• Bachelor’s degree in business administration, Industrial Engineering, or a related field.
• 3-6 years of experience as a Business Analyst.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Experience with business analysis methodologies and tools (e.g., UML, BPMN, SQL).
• Knowledge of supply chain & manufacturing processes (preferred).
• Experience with agile development methodologies.
• Experience with data analysis and visualization tools (e.g., Tableau, Power BI).
• Certification in Business Analysis (e.g., CBAP, CCBA). (preferred)

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.