About Us
Oscars Group is a passionate, creative and dynamic privately owned hospitality group founded in 1986. Owned and operated by the Gravanis family for over thirty years, the group began with the acquisition of a single pub in Sydney’s Inner West.
Today, Oscars Group is one of the largest privately owned hospitality groups featuring an ever-expanding portfolio of 46 Assets across NSW, Queensland and Victoria. The group operates across a variety of segments including accommodation, pubs and gaming, retail liquor, conference and events centres, chartered vessels, and both commercial and residential developments.
About the Venue
Following an interior refurbishment, the Rocksia Hotel now boasts a state-of-the-art sports lounge, a complete bistro makeover and dedicated function space in the upper level of the venue. The Rocksia Hotel has a focus on delivering friendly professional service, a fun atmosphere and has something for everyone with a new sport bar, best in class gaming facilities and food and beverage outlets.
About the Role
We are looking for a motivated and dedicated team player to fill the role of Assistant Manager. The successful candidate will play a key role in the day-to-day operations of the venue, leading a team to deliver outstanding service to our guests. As the Assistant Manager, you will play a crucial role in supporting the overall operations and success of the Rocksia Hotel. This is an exciting opportunity for a dedicated professional to grow their career in a fast-paced and rewarding environment.
Key Responsibilities:

• Oversee daily operations to ensure a smooth and efficient workflow
• Contribute to the training and development of team members, fostering a culture of continuous learning and improvement.
• Be a hands-on leader, motivating the team to achieve venue and company goals.
• Assist the Venue Manager with scheduling, payroll management, ordering of stock and venue compliance & safety.
• Provide exceptional customer service by resolving issues, addressing customer inquiries, and maintaining a high level of customer satisfaction.
• Work closely with the management team to oversee and enhance operational processes, develop and implement venue policies for efficiency.
• Assist in monitoring and managing inventory levels to optimise stock availability and minimise excess or shortages.

About You

• Previous experience as an Assistant Manager in a hospitality setting
• Strong leadership and interpersonal skills
• Current RSA and RCG certifications (ARCG highly regarded)
• Excellent verbal and written communication
• Strong organisational and problem-solving abilities.
• Knowledge of relevant legislation and regulations
• Proven ability to work in a fast-paced environment

Benefits:

• Oscars Group food & beverage discounts
• Internal training and development opportunities
• Career development opportunities within Oscars Group across 40 amazing venues.
• Employee Assistance Program
• Mentoring from a strong team of hospitality professionals
• Reward and recognition programs

Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:

• Employee discount
• Employee mentoring program
• Professional development assistance

Schedule:

• 8 hour shift
• Rotating roster
• Shift work

Supplementary Pay:

• Overtime pay
• Tips

Application Question(s):

• Do you have, or are you willing to get a national police check?

Experience:

• Management: 1 year (Preferred)

Licence/Certification:

• RSA (Required)
• RCG (Required)
• ARCG (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: In person