Australia Job Openings

NAB - National Australia Bank

Branch Manager

Sydney

FULL TIME

September 20, 2024

Work type: Permanent Full time
Region: NSW- Sydney inner

In this Branch Manager role, you will:

Be responsible for the overall performance of your fast-paced branch through coaching and mentoring, leadership, and direction
Drive performance outcomes to achieve business objectives by actively identifying opportunities to meet customer needs
Deliver a brilliant, consistent, and engaging customer experience to our customers and partners; making sure everyone within your team understands the importance at delivering this every time
Ensure that the standards, procedures, and systems set out NAB remain in place across the branch
Manage performance & strategic development of the branch and its relationship with the wider Retail division

What you will bring:

Proven experience in management, with the ability to inspire and influence others
Seasoned leadership skills, with the ability to thrive in a fast-paced, high-traffic branch, ensuring exceptional customer experience and efficient operations
A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile.
An ability to work collaboratively as a team and resilience, self-motivation and energy to create our signature customer experience.
A keen eye for detail that ensures transactions are completed efficiently and accurately
An appreciation for inclusion and the diversity of our customers.

A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

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